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AIRLINE MARKETING PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
AVM418 AIRLINE MARKETING 8 3 3 7

GENERAL INFORMATION

Language of Instruction : English
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Compulsory
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Assist.Prof. HABİBE GÜNGÖR
Instructor(s) of the Course Unit Lecturer MUSTAFA HAKAN SALDI
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: This course aims to provide theoretical knowledge about the concept of market in airline companies, importance of marketing and marketing needs in airline transportation and to develop solutions for the airline companies in terms of market resources and marketing problems in airline transportation by using those information.
Contents of the Course Unit: The contents of the course include the subjects such as Basic Concepts and Issues of Marketing; Market and Marketing Strategies for Airlines; Pricing Issues in Airline Marketing, Distribution Systems; Sales, Advertising and Promotion Policies in Airline Companies.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Define the basic concepts related to marketing and airway marketing.
Explain the Internal and External Factors to be Considered in Creating Marketing Strategy.
Develop the links between Advertising, Promotion, Branding and Customer Loyalty.
Solve Various Marketing Problems in Various Airline Companies through Case Studies.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 Reading the relevant chapter in the coursebook Concepts of Marketing, Services and Markets for Airline Transportation Services Lecture, Question and Answer, Discussion
2 Reading the relevant chapter in the coursebook Marketing Circle in the Airline Sector Lecture, Question and Answer, Discussion
3 Reading the relevant chapter in the coursebook Competition Strategies for Airline Companies Lecture, Question and Answer, Discussion
4 Reading the relevant chapter in the coursebook Product and Brand Management in Airline Market Lecture, Question and Answer, Discussion
5 Reading the relevant chapter in the coursebook Product and Brand Management in Airline Market Lecture, Question and Answer, Discussion
6 Reading the relevant chapter in the coursebook Product and Brand Management in Airline Market Lecture, Question and Answer, Discussion
7 Reading the relevant chapter in the coursebook Pricing and Income Management in Airline Market Lecture, Question and Answer, Discussion
8 - MID-TERM EXAM -
9 Reading the relevant chapter in the coursebook Pricing and Income Management in Airline Market Lecture, Question and Answer, Discussion
10 Reading the relevant chapter in the coursebook Distribution in Airline Market Lecture, Question and Answer, Discussion
11 Reading the relevant chapter in the coursebook Promotion in Airline Market Lecture, Question and Answer, Discussion
12 Reading the relevant chapter in the coursebook Relational Marketing, Customer Value and Customer Loyalty in Airline Market Lecture, Question and Answer, Discussion
13 Reading the relevant chapter in the coursebook Relational Marketing, Customer Value and Customer Loyalty in Airline Market Lecture, Question and Answer, Discussion
14 Reading the relevant chapter in the coursebook Developments in Airline Transportation Lecture, Question and Answer, Discussion
15 Reading the relevant chapter in the coursebook Future of Airline Transportation Lecture, Question and Answer, Discussion
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Stephen Shaw, (2007), Airline Marketing and Mangement, Sixth Edition, Ashgate Publishing Company
Zeliha Eser ve Ozlem Atalik, (2016), Havayolu Pazarlamasi, Eskisehir: Anadolu Universitesi Publications
Shaw, S. (2016). Airline marketing and management. Routledge.
Ambrose, S., & Waguespack, B. (2021). Fundamentals of Airline Marketing. Routledge.

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Explain the historical development process of Aviation Management.
2
2
Explain the historical development process of Aviation Management.
2
3
Explain the historical development process of Aviation Management.
2
4
Explain the historical development process of Aviation Management.
2
5
Use computer programs related to Aviation Transportation.
0
6
Use computer programs related to Aviation Transportation.
0
7
Use computer programs related to Aviation Transportation.
0
8
Use computer programs related to Aviation Transportation.
0
9
Define basic concepts related with aviation management.
4
10
Define basic concepts related with aviation management.
4
11
Define basic concepts related with aviation management.
4
12
Define basic concepts related with aviation management.
4

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
4
2
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
4
3
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
4
4
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
4
5
Classify the relationship between the basic functions of the business and the interactions between these functions.
5
6
Classify the relationship between the basic functions of the business and the interactions between these functions.
5
7
Classify the relationship between the basic functions of the business and the interactions between these functions.
5
8
Classify the relationship between the basic functions of the business and the interactions between these functions.
5
9
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
4
10
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
4
11
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
4
12
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
4
13
Explain the concepts of entrepreneurship and innovation with the field.
5
14
Explain the concepts of entrepreneurship and innovation with the field.
5
15
Explain the concepts of entrepreneurship and innovation with the field.
5
16
Explain the concepts of entrepreneurship and innovation with the field.
5

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Manage operational activities related to the airline.
4
2
Manage operational activities related to the airline.
4
3
Manage operational activities related to the airline.
4
4
Manage operational activities related to the airline.
4
5
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
5
6
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
5
7
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
5
8
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
5

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Prepare written agreements with relevant institutions in accordance with the legislation.
4
2
Prepare written agreements with relevant institutions in accordance with the legislation.
4
3
Prepare written agreements with relevant institutions in accordance with the legislation.
4
4
Prepare written agreements with relevant institutions in accordance with the legislation.
4
5
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
5
6
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
5
7
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
5
8
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
5
9
Manage all phases from planning to implementation of aviation operations as a member of a team.
5
10
Manage all phases from planning to implementation of aviation operations as a member of a team.
5
11
Manage all phases from planning to implementation of aviation operations as a member of a team.
5
12
Manage all phases from planning to implementation of aviation operations as a member of a team.
5
13
Cooperate with stakeholders related to air transport.
4
14
Cooperate with stakeholders related to air transport.
4
15
Cooperate with stakeholders related to air transport.
4
16
Cooperate with stakeholders related to air transport.
4
17
Develop the modern techniques and tools necessary for applications related to the field.
4
18
Develop the modern techniques and tools necessary for applications related to the field.
4
19
Develop the modern techniques and tools necessary for applications related to the field.
4
20
Develop the modern techniques and tools necessary for applications related to the field.
4

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Execute a study in his/her field independently.
5
2
Execute a study in his/her field independently.
5
3
Execute a study in his/her field independently.
5
4
Execute a study in his/her field independently.
5
5
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
4
6
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
4
7
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
4
8
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
4

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Evaluate advanced knowledge and skills in his/her field with a critical approach.
5
2
Evaluate advanced knowledge and skills in his/her field with a critical approach.
5
3
Evaluate advanced knowledge and skills in his/her field with a critical approach.
5
4
Evaluate advanced knowledge and skills in his/her field with a critical approach.
5
5
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
3
6
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
3
7
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
3
8
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
3

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Communicate with people and institutions related to the field in writing and verbally.
5
2
Communicate with people and institutions related to the field in writing and verbally.
5
3
Communicate with people and institutions related to the field in writing and verbally.
5
4
Communicate with people and institutions related to the field in writing and verbally.
5
5
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
5
6
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
5
7
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
5
8
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
5
9
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
5
10
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
5
11
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
5
12
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
5

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Manage airports and terminal operations efficiently using aviation and business information.
3
2
Manage airports and terminal operations efficiently using aviation and business information.
3
3
Manage airports and terminal operations efficiently using aviation and business information.
3
4
Manage airports and terminal operations efficiently using aviation and business information.
3

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 13 4 52
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 3 18 54
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 2 13 26
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 34 0 176
Total Workload of the Course Unit 176
Workload (h) / 25.5 6,9
ECTS Credits allocated for the Course Unit 7,0