REPRESENTATION, SUPERVISION AND MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HYM321	REPRESENTATION, SUPERVISION AND MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assoc.Prof. SARP BAĞCAN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to train professionally qualified personnel who has the purpose to work in aviation industry in order to carry out all representation surveillance and management functions at the professional level, having a good command of theoretical and practical management skills, and demonstrating leadership style for the service.
Contents of the Course Unit:	Contents of the course include subjects such as teaching all the management techniques related to airline management surveillance inspection functions such as load, location, flight, inspection, surveillance departments and sub-units of these sections.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Evaluate the management, inspection functions, leadership style for the service.
Identify basic concepts on Representation, Surveillance and Inspection.
Evaluate Representation, surveillance and Inspection Processes.
Formulate Passenger motion scenarios and the process of flow between passenger load and airplane.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Thesis analysis, reading, internet search, presentation	Representation surveillance and management functions, leadership for service	Presentation
2	Thesis analysis, reading, internet search, presentation	History of aviation, passenger services, flight services	Presentation
3	Thesis analysis, reading, exchange of ideas with experienced experts, presentation	AIP and parts, security audit	Presentation
4	Thesis analysis, reading, analysis of past data, providing relevant photographs, presentation	Lost luggage management and cargo operation services	Presentation
5	Thesis analysis, reading, analysis of past data, providing relevant photographs, presentation	Hazardous goods, ramp security and apron rules	Presentation
6	Thesis analysis, reading, presentation	Passenger load and flow process in aircrafts	Presentation
7	Thesis analysis, reading, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
8	-	MID-TERM EXAM	-
9	Thesis analysis, reading, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
10	Thesis analysis, reading, presentation	Passenger motion scenarios, Passenger load and flow process in aircrafts	Presentation
11	Thesis analysis, reading, presentation	Management of image systems	Presentation
12	Thesis analysis, reading, presentation	Person, object counting and follow system	Presentation
13	Thesis analysis, reading, presentation	Round services	Presentation
14	Thesis analysis, reading, presentation	Commercial services	Presentation
15	Thesis analysis, reading, presentation	Accommodation services	Presentation
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
DHMI : ‘Yonetim Sistemleri Egitim Kitabi’ (2018) : Havacılık Eğitim Dairesi Başkanlığı Isletme Egitim Planlama ve Uygulama Mudurlugu
https://www.sgs.com/en/transportation/aerospace-and-aviation/aviation-management-and-flight-operations-services, Eylul 2018
http://web.shgm.gov.tr/tr/haberler/794-temsil-ile-gozetim-ve-yonetim-kuruluslarina-egitim
Aircraft Ground Handling, Subash S Narayanan -2019

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Describe basic communication theories with the knowledge gained in public relations and publicity.
2	List the main features of communication in items.
3	Interpret the basic characteristics of communication and create a creative solution to ensure reconciliation in an existing communication problem.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the basic information in the field of Public Relations and Publicity in interdisciplinary studies.
2	Evaluate the knowledge related to social and natural sciences and produce projects in professional life.
3	Tell the basic concepts of public relations and advertising in detail.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Analyze and evaluate social events at national and international level in the light of current debates.
2	Use the leadership, communication and presentation skills in occupational events.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Follow the innovations in the field of communication and important written and oral communication tools related to the field.
2	Write press releases for the purpose of introducing the institution he/she works at or owns.
3	Create communication programs within the public relations and advertising campaign.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use published domestic and foreign data sources related to public relations and advertising in the field of communication and communication area in his / her own works such as articles and projects.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Evaluate the planning processes of past communication programs, public relations and advertising practices.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use communication techniques in the right place, environment and time.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Plan communication programs in the awareness of ethical values in the professional work.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126