GROUND HANDLING MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
AVM320	GROUND HANDLING MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	English
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. ÇAĞLA TUĞBERK ARIKER
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.
Contents of the Course Unit:	Contents of the course include the subjects such as the ground services department, the practices, the equipment used and the issued to be considered. Tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them. National and international civil aviation institutions and legislation.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Describe the ground services department and its practises
Describe the tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them.
Describe the national and international civil aviation institutions and legislation.
Describe national and international legislation.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature review, Reading the relevant chapter in the coursebook	Introducing ground services; passenger services, departure, cargo and ramp department	Lecture, Question and Answer, Demonstration
2	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Check-in and Boarding	Lecture, Question and Answer, Demonstration
3	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Arrival and Lost property	Lecture, Question and Answer, Demonstration
4	Literature review, Reading the relevant chapter in the coursebook	Departure department and defining duties	Lecture, Question and Answer, Demonstration
5	Literature review, Reading the relevant chapter in the coursebook	Cargo department and defining duties	Lecture, Question and Answer, Demonstration
6	Literature review, Reading the relevant chapter in the coursebook	Ramp department, defining duties and equipment used there	Lecture, Question and Answer, Demonstration
7	Literature review, Reading the relevant chapter in the coursebook	Introducing national and international civil aviation companies	Lecture, Question and Answer, Demonstration
8	-	MID-TERM EXAM	-
9	Literature review, Reading the relevant chapter in the coursebook	Introducing hazardous materials and classifications	Lecture, Question and Answer, Demonstration
10	Literature review, Reading the relevant chapter in the coursebook	Defining messages used in ground services	Lecture, Question and Answer, Demonstration
11	Literature review, Reading the relevant chapter in the coursebook	Defining the structure of airplane and main components; Body, wing, tail, Motor, undercarriages and APU	Lecture, Question and Answer, Demonstration
12	Literature review, Reading the relevant chapter in the coursebook	Defining weight and equilibrium terms	Lecture, Question and Answer, Demonstration
13	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
14	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
15	Literature review, Reading the relevant chapter in the coursebook	General Revision	Lecture, Question and Answer, Demonstration
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Antonin Kazda and Robert E. Caves, “Airport Design and Operation”, 2015 Emerald Group Publishing Limited
IATA Ground Operations Manual (IGOM) -https://www.iata.org/en/publications/store/iata-ground-operations-manual/
IATA Regulations & Resolutions,and other relevant national and international sources from SHGM& IATA& ICAO&DHMI.
Airport Operations Airport Operations, Third Edition 3rd Edition by Norman Ashford, Pierre Coutu, John Beasley

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define the theories, concepts and principles of the basic and sub-fields of business.
2	Explain business functions and processes based on current scientific sources.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate internationally valid business cases with the theories and concepts of other social sciences.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the current events and facts in his / her field analytically and systematically based on advanced knowledge and skills he / she has.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the theoretical and factual knowledge in business for occupational practices.
2	Solve individual and organizational problems in business life.
3	Use computer programs (SPSS, R, Excel, Stata) efficiently against the complex business problems.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Plan research and work using knowledge and skills gained in the field of business.
2	Organize the activities for organizational goals and purposes independently.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Criticize advanced knowledge and skills in the field with a critical approach.
2	Develop the existing knowledge and skills with a critical point of view under the impact of scientific, technological and current developments.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Express his/her knowledge, thoughts and solutions on business to related stakeholders in written and verbal ways.
2	Use the information and communication technology software and equipment required for business.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply the social, scientific, cultural and ethical values at the stages of collection of data, their implementation, interpretation and announcement of results in the field of business.
2	Relate the concepts of social rights, occupational safety, employee health, quality management and sustainability with the cases in business life.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126