REPRESENTATION, MANAGEMENT AND MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY329	REPRESENTATION, MANAGEMENT AND MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Prof. SEZER CİHAN KESKEN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to train professionally qualified personnel who has the purpose to work in aviation industry in order to carry out all representation surveillance and management functions at the professional level, having a good command of theoretical and practical management skills, and demonstrating leadership style for the service.
Contents of the Course Unit:	Contents of the course include subjects such as teaching all the management techniques related to airline management surveillance inspection functions such as load, location, flight, inspection, surveillance departments and sub-units of these sections.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Evaluate the management, inspection functions, leadership style for the service.
Identify basic concepts on Representation, Surveillance and Inspection.
Evaluate Representation, surveillance and Inspection Processes.
Formulate Passenger motion scenarios and the process of flow between passenger load and airplane.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Thesis analysis, reading, internet search, presentation	Representation surveillance and management functions, leadership for service	Presentation
2	Thesis analysis, reading, internet search, presentation	History of aviation, passenger services, flight services	Presentation
3	Thesis analysis, reading, internet search, presentation	AIP and parts, security audit	Presentation
4	Thesis analysis, reading, internet search, presentation	Lost luggage management and cargo operation services	Presentation
5	Thesis analysis, reading, internet search, presentation	Hazardous goods, ramp security and apron rules	Presentation
6	Thesis analysis, reading, internet search, presentation	Passenger load and flow process in aircrafts	Presentation
7	Thesis analysis, reading, internet search, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
8	-	MID-TERM EXAM	-
9	Thesis analysis, reading, internet search, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
10	Thesis analysis, reading, internet search, presentation	Passenger motion scenarios, Passenger load and flow process in aircrafts	Presentation
11	Thesis analysis, reading, internet search, presentation	Management of image systems	Presentation
12	Thesis analysis, reading, internet search, presentation	Person, object counting and follow system	Presentation
13	Thesis analysis, reading, internet search, presentation	Thesis analysis, reading, presentation Round services	Presentation
14	Thesis analysis, reading, internet search, presentation	Commercial services	Presentation
15	Thesis analysis, reading, internet search, presentation	Accommodation services	Presentation
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
DHMI : ‘Yonetim Sistemleri Egitim Kitabi’ (2018) : Havacılık Eğitim Dairesi Başkanlığı Isletme Egitim Planlama ve Uygulama Mudurlugu
https://www.sgs.com/en/transportation/aerospace-and-aviation/aviation-management-and-flight-operations-services, Eylul 2018
http://web.shgm.gov.tr/documents/sivilhavacilik/files/pdf/kurumsal/yayinlar/Gozetim_ve_Yonetim_Hizmeti_Kitabi.pdf

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the historical development process of Aviation Management.					4
2	Use computer programs related to Aviation Transportation.						5
3	Define basic concepts related with aviation management.						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.						5
2	Classify the relationship between the basic functions of the business and the interactions between these functions.						5
3	Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.					4
4	Explain the concepts of entrepreneurship and innovation with the field.						5

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage operational activities related to the airline.				3
2	Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.				3

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Prepare written agreements with relevant institutions in accordance with the legislation.						5
2	Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.					4
3	Manage all phases from planning to implementation of aviation operations as a member of a team.						5
4	Cooperate with stakeholders related to air transport.						5
5	Develop the modern techniques and tools necessary for applications related to the field.				3

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Execute a study in his/her field independently.						5
2	Decide as an individual or a team member to solve the problems encountered in applications related to the field.					4

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Evaluate advanced knowledge and skills in his/her field with a critical approach.						5
2	Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.					4

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Communicate with people and institutions related to the field in writing and verbally.						5
2	Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.						5
3	Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.					4

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage airports and terminal operations efficiently using aviation and business information.						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	14	28
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	124