GROUND HANDLING MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HYM320	GROUND HANDLING MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Prof. NEZİHA MUSAOĞLU
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.
Contents of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Describe the ground services department and its practises.
Describe the tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them.
Describe the national and international civil aviation institutions and legislation.
Describe national and international legislation.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature review, Reading the relevant chapter in the coursebook	Introducing ground services; passenger services, departure, cargo and ramp department	Lecture, Question and Answer, Demonstration
2	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Check-in and Boarding	Lecture, Question and Answer, Demonstration
3	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Arrival and Lost property	Lecture, Question and Answer, Demonstration
4	Literature review, Reading the relevant chapter in the coursebook	Departure department and defining duties	Lecture, Question and Answer, Demonstration
5	Literature review, Reading the relevant chapter in the coursebook	Cargo department and defining duties	Lecture, Question and Answer, Demonstration
6	Literature review, Reading the relevant chapter in the coursebook	Ramp department, defining duties and equipment used there	Lecture, Question and Answer, Demonstration
7	Literature review, Reading the relevant chapter in the coursebook	Introducing national and international civil aviation companies	Lecture, Question and Answer, Demonstration
8	-	MID-TERM EXAM	-
9	Literature review, Reading the relevant chapter in the coursebook	Introducing hazardous materials and classifications	Lecture, Question and Answer, Demonstration
10	Literature review, Reading the relevant chapter in the coursebook	Defining messages used in ground services	Lecture, Question and Answer, Demonstration
11	Literature review, Reading the relevant chapter in the coursebook	Defining the structure of airplane and main components; Body, wing, tail, Motor, undercarriages and APU	Lecture, Question and Answer, Demonstration
12	Literature review, Reading the relevant chapter in the coursebook	Defining weight and equilibrium terms	Lecture, Question and Answer, Demonstration
13	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
14	Literature review, Reading the relevant chapter in the coursebook	Defining Air Traffic Rights	Lecture, Question and Answer, Demonstration
15	Literature review, Reading the relevant chapter in the coursebook	General Revision	Lecture, Question and Answer, Demonstration
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Antonin Kazda and Robert E. Caves, “Airport Design and Operation”, 2015 Emerald Group Publishing Limited
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yolcu Hizmetleri”, Pegem Akademi Publications, 2013
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yuk Kontrolu ve Haberlesme”, Pegem Akademi Publications, 2015
IATA Ground Operations Manual (IGOM) -https://www.iata.org/en/publications/store/iata-ground-operations-manual/

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define the basic theoretical, political, economic and administrative theories used in the field of Political Science and International Relations.
2	Explain the political history, political ideas, intellectual accumulation of understanding international relations and the way that the history of diplomacy has passed from past to present.
3	List the norms of universal law and human rights, the principles of the modern legal system, the names of modern bureaucratic and administrative structures.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the Turkish state tradition, the influence of Islam, the accumulation of political thought and its historical background, and compare this accumulation with the current approaches.
2	Evaluate the chronological development of relations between political and diplomatic developments and political / diplomatic facts / events / ideas / actors from past to present.
3	Analyze the structure and functioning of actors, organizations and organizations that determine international relations.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	In the light of current theoretical debates, apply relevant concepts to current political and international developments.
2	Evaluate the Turkish political tradition, developments with the Turkic community.
3	Use information on the field when comparing the administrative structures of different countries and their diplomatic traditions.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Formulate the current political developments, developments and arrangements in international relations in the historical and theoretical accumulation.
2	Analyze the functioning of modern political regimes in the light of political and public bureaucratic structures, regulations and developments.
3	Examine and analyze current political developments in the Balkans, the Middle East, Central Asia, North Africa and the Caucasus in terms of both Turkish political history and international relations discipline.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	To conduct a field-specific study individually and to complete it with discipline and responsibility.
2	To assume duties and responsibilities in a team work as leader or team member and to fulfil them flawlessly.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Follow the political and administrative developments in the international political system and the bureaucratic organizations operating in this system.
2	Examine the international problems and conflicts, and the problems in the field of administration and politics in detail.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Follow the current developments in the field of Political Science and International Relations and collaborate with leading names in the field.
2	Examine and analyze academic resources and the written and oral studies on the political developments in the region and the world, especially in the Middle East.
3	Debate in the field of political science and public administration with different target groups in multicultural environments.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	With the current historical and theoretical knowledge of the field, suggest sustainable, organizational and administrative arrangements aimed at meeting specific goals and solving certain problems.
2	Using the theoretical, economic, political and managerial knowledge, and produce reports on current developments, conflicts and agreements in geography related to world politics and especially in the Middle East.
3	Construct arguments on the current developments in Turkish politics in the light of the laws, regulations, and the important changes in the constitution and administrative law that determine Turkish political life and foreign relations.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126