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GROUND HANDLING MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HYM320 GROUND HANDLING MANAGEMENT 5 3 3 5

GENERAL INFORMATION

Language of Instruction : Turkish
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Elective
Mode of Delivery of the Course Unit Face to face
Coordinator of the Course Unit Assoc.Prof.Dr. ŞÜKRAN GÜZİN ILICAK AYDINALP
Instructor(s) of the Course Unit

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.
Contents of the Course Unit: This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Describe the ground services department and its practises.
Describe the tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them.
Describe the national and international civil aviation institutions and legislation.
Describe national and international legislation.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 Literature review, Reading the relevant chapter in the coursebook Introducing ground services; passenger services, departure, cargo and ramp department Lecture, Question and Answer, Demonstration
2 Literature review, Reading the relevant chapter in the coursebook Defining passenger department and duties; Check-in and Boarding Lecture, Question and Answer, Demonstration
3 Literature review, Reading the relevant chapter in the coursebook Defining passenger department and duties; Arrival and Lost property Lecture, Question and Answer, Demonstration
4 Literature review, Reading the relevant chapter in the coursebook Departure department and defining duties Lecture, Question and Answer, Demonstration
5 Literature review, Reading the relevant chapter in the coursebook Cargo department and defining duties Lecture, Question and Answer, Demonstration
6 Literature review, Reading the relevant chapter in the coursebook Ramp department, defining duties and equipment used there Lecture, Question and Answer, Demonstration
7 Literature review, Reading the relevant chapter in the coursebook Introducing national and international civil aviation companies Lecture, Question and Answer, Demonstration
8 - MID-TERM EXAM -
9 Literature review, Reading the relevant chapter in the coursebook Introducing hazardous materials and classifications Lecture, Question and Answer, Demonstration
10 Literature review, Reading the relevant chapter in the coursebook Defining messages used in ground services Lecture, Question and Answer, Demonstration
11 Literature review, Reading the relevant chapter in the coursebook Defining the structure of airplane and main components; Body, wing, tail, Motor, undercarriages and APU Lecture, Question and Answer, Demonstration
12 Literature review, Reading the relevant chapter in the coursebook Defining weight and equilibrium terms Lecture, Question and Answer, Demonstration
13 Literature review, Reading the relevant chapter in the coursebook Defining loading types Lecture, Question and Answer, Demonstration
14 Literature review, Reading the relevant chapter in the coursebook Defining Air Traffic Rights Lecture, Question and Answer, Demonstration
15 Literature review, Reading the relevant chapter in the coursebook General Revision Lecture, Question and Answer, Demonstration
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Antonin Kazda and Robert E. Caves, “Airport Design and Operation”, 2015 Emerald Group Publishing Limited
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yolcu Hizmetleri”, Pegem Akademi Publications, 2013
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yuk Kontrolu ve Haberlesme”, Pegem Akademi Publications, 2015

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Describe basic communication theories with the knowledge gained in public relations and publicity.
2
List the main features of communication in items.
3
Interpret the basic characteristics of communication and create a creative solution to ensure reconciliation in an existing communication problem.

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Use the basic information in the field of Public Relations and Publicity in interdisciplinary studies.
2
Evaluate the knowledge related to social and natural sciences and produce projects in professional life.
3
Tell the basic concepts of public relations and advertising in detail.

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Analyze and evaluate social events at national and international level in the light of current debates.
2
Use the leadership, communication and presentation skills in occupational events.

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Follow the innovations in the field of communication and important written and oral communication tools related to the field.
2
Write press releases for the purpose of introducing the institution he/she works at or owns.
3
Create communication programs within the public relations and advertising campaign.

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Use published domestic and foreign data sources related to public relations and advertising in the field of communication and communication area in his / her own works such as articles and projects.

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Evaluate the planning processes of past communication programs, public relations and advertising practices.

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Use communication techniques in the right place, environment and time.

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Plan communication programs in the awareness of ethical values in the professional work.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 13 2 26
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 2 15 30
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 2 13 26
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 33 0 126
Total Workload of the Course Unit 126
Workload (h) / 25.5 4,9
ECTS Credits allocated for the Course Unit 5,0