AIRLINE CORPORATE RELATIONS MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY433	AIRLINE CORPORATE RELATIONS MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	To teach corporate relationship management techniques, brand image, external and internal environmental management, corporate identity and image making, fair system organization standardization and to train managers who ensure the acquisition of organizational culture identity.
Contents of the Course Unit:	Institutional theories, brand management, corporate communication, reputation management and PR behavior management, relationship management.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
To train specialists in the corporate relations management of a corporate company and airline company at a professional level and to teach management techniques.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Concept of institutionalism, environment, history, formalization, standardization, socialization	Presentation, question and answer
2	Reading book	Corporate mission, vision, logo and structure, principles	Presentation, question and answer
3	Reading book	Institutional mechanisms, corporate identity items, philosophy and design	Presentation, question and answer
4	Reading book	Institutional theories and approaches	Presentation, question and answer
5	Thesis review	Isomorphism	Presentation, question and answer
6	Reading book	Institutionalism, process and life cycle continuity	Presentation, question and answer
7	film research	Corporate behavior, corporate communication and corporate image	Presentation, question and answer
8	-	MID-TERM EXAM	-
9	Reading book	Brand management, fair organizations, promotion management	Presentation, question and answer
10	Reading book	Organizational culture and organization airline and other organizations	Presentation, question and answer
11	Reading book	Reputation, image and corporate identity management	Presentation, question and answer
12	Thesis review	Press and Pr	Presentation, question and answer
13	Reading book	Communication and strategy management	Presentation, question and answer
14	Reading book	Data management and standardization	Presentation, question and answer
15	film research	Corporate management systems	Presentation, question and answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Cornelissen, J. P. (2008). Corporate communication. The International Encyclopedia of Communication.
Akyürek, R. (2005). Kurumsal İletişim Yönetimi (Vol. 859). Anadolu Universitesi.
Tüm, Y., & Özgener, Ş. (2018). Havayolu taşımacılığında kurumsal imaj ve etik algıların yeniden satın alma niyeti üzerindeki etkileri: İlişki kalitesinin düzenleyici rolü (Master's thesis, Nevşehir Hacı Bektaş Veli Üniversitesi).

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define the basic concepts of aeronautical standards and rules. (Bloom 1)

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Organize teamwork during the collection, interpretation, announcement and application of data related to the field. (Bloom 6)

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Perform theoretical and practical knowledge related to his/her field in business life using analytical methods and modeling techniques. (Bloom 4)
2	Choose updated documents, modern techniques and tools required for maintenance applications. (Bloom 2)
3	Use maintenance manuals and other sources of information in business life to obtain information about the field
4	Determine the actualities of all technical and administrative documents related with the field. (Bloom 1)

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use computer software, information and communication technologies at the level required by the field
2	Interpret the sketches, scheme, graphics that describe the subject. (Bloom 2)

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Develop solutions for problems faced during application. (Bloom 6)

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Determine the learning requirements related with his/her field. (Bloom 3)
2	Use the lifelong learning principles in occupational development. (Bloom 3)

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply the technical drawing knowledge effectively in business life. (Bloom 3)
2	By informing the relevant persons and institutions about the related field; state his / her thoughts and suggestions for solutions in the field.
3	Debate his/her ideas and solution suggestions with experts by supporting them with quantitative and qualitative data. (Bloom 2)
4	Participate in training related to the field at international level. (Bloom 3)
5	Organize activities for the professional development of employees under his/her responsibility. (Bloom 6).

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the knowledge and skills obtained during undergraduate education in work life. (Bloom 3)
2	Solve the problems encountered in his/her field. (Bloom 3)
3	Apply the necessary culture of behavior in the areas of quality management and processes and environmental protection and occupational safety (Bloom 3)
4	Locate the awareness of safety factor to himself and to the team. (Bloom 1

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	15	30
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	130