AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY348	AIRLINE PROFESSIONAL EXECUTIVE ASSISTANCE	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	To give professional level assistantship, management, organization, image management information.
Contents of the Course Unit:	Giving the principles and techniques of management, organization, coordination and management of adverse conditions.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Students will have sufficient background in administrative assistantship.
Will be able to acquire the ability to use the theoretical and applied knowledge learned in the field of airway.
Will have the ability to identify, define, formulate and solve problems in the field of executive assistant.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Executive assistant in Turkey and in the world, its concept, development, history, importance	Presentation, teamwork question-answer
2	Reading books	Mission and vision of executive assistants, airline executive assistant mission and vision	Presentation, teamwork question-answer
3	Reading books	Competence, sufficiency skills	Presentation, teamwork question-answer
4	Reading books	Identity, personality, duties and responsibilities	Presentation, teamwork question-answer
5	Thesis review	Stress, crisis, risk management and mobbing	Presentation, teamwork question-answer
6	Film research	Reputation, respectability, image management	Presentation, teamwork question-answer
7	Reading books	Education, development, future, continuous learning responsibility	Presentation, teamwork question-answer
8	-	MID-TERM EXAM	-
9	Reading books	Management principles, manager identity and characteristics, management techniques.	Presentation, teamwork question-answer
10	Reading books	Executive assistant sub-staff and services (medical, law etc.)	Presentation, teamwork question-answer
11	Thesis review	The place, duties, identity and services of executive assistants in airlines and the other institutions	Presentation, teamwork question-answer
12	Film research	5S discipline, inspection, occupational health and safety	Presentation, teamwork question-answer
13	Reading books	Communication channels and techniques	Presentation, teamwork question-answer
14	Thesis review	Office management and coordination	Presentation, teamwork question-answer
15	Film research	Protocol rules and management	Presentation, teamwork question-answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Tengilimoğlu, D., & Coşan, P. (2004). Yönetici asistanlığı. Asil Yayın Dağıtım.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define the basic concepts of aeronautical standards and rules. (Bloom 1)

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Organize teamwork during the collection, interpretation, announcement and application of data related to the field. (Bloom 6)

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Perform theoretical and practical knowledge related to his/her field in business life using analytical methods and modeling techniques. (Bloom 4)
2	Choose updated documents, modern techniques and tools required for maintenance applications. (Bloom 2)
3	Use maintenance manuals and other sources of information in business life to obtain information about the field
4	Determine the actualities of all technical and administrative documents related with the field. (Bloom 1)

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use computer software, information and communication technologies at the level required by the field
2	Interpret the sketches, scheme, graphics that describe the subject. (Bloom 2)

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Develop solutions for problems faced during application. (Bloom 6)

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Determine the learning requirements related with his/her field. (Bloom 3)
2	Use the lifelong learning principles in occupational development. (Bloom 3)

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply the technical drawing knowledge effectively in business life. (Bloom 3)
2	By informing the relevant persons and institutions about the related field; state his / her thoughts and suggestions for solutions in the field.
3	Debate his/her ideas and solution suggestions with experts by supporting them with quantitative and qualitative data. (Bloom 2)
4	Participate in training related to the field at international level. (Bloom 3)
5	Organize activities for the professional development of employees under his/her responsibility. (Bloom 6).

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the knowledge and skills obtained during undergraduate education in work life. (Bloom 3)
2	Solve the problems encountered in his/her field. (Bloom 3)
3	Apply the necessary culture of behavior in the areas of quality management and processes and environmental protection and occupational safety (Bloom 3)
4	Locate the awareness of safety factor to himself and to the team. (Bloom 1

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	15	30
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	130