OPERATION MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY321	OPERATION MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of the course; To teach all operations in airports.
Contents of the Course Unit:	Course Content; Operations management, flight dispatch operations, NOTAM and NAVDATA, passenger and cargo control operations and learn what can be done in emergency situations.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Evaluates Slot Coordination and ATC Coordination.
Explains airport simulation models.
Categorizes the stages of team planning

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Internet research	Introduction to Production and Operations Management, History and Basic Concepts	Visual supported lecture.
2	Internet research	Decision Making in Aviation	Visual supported lecture.
3	Internet research	Operation Control Centers (OCC)	Visual supported lecture.
4	Internet research	Team Planning, Aircraft Assignment	Visual supported lecture.
5	Internet research	Maintenance Control	Visual supported lecture.
6	Internet research	Flight Dispatch Operations, NOTAM and navdata	Visual supported lecture.
7	Internet research	Slot Coordination	Visual supported lecture.
8	-	MID-TERM EXAM	-
9	Internet research	ATC Coordination	Visual supported lecture.
10	Internet research	Load Planning.	Visual supported lecture.
11	Internet research	Passenger and Cargo Control	Visual supported lecture.
12	Internet research	Emergency situations.	Visual supported lecture.
13	Internet research	Irregular OPS.	Visual supported lecture.
14	Internet research	The relationship between Cost Control and OCC.	Visual supported lecture.
15	Internet research	OCC Systems.	Visual supported lecture.
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Mengü Cüneyt, 2018, Seyahat İşletmelerinde Yönetim ve Operasyon Stratejileri Modern Sentez.Detay Yayıncılık
Gerede E.,Sarıhan A.E., Battal Ü., Demirci A. E. (2010). Havayolu Yönetimi, Eskişehir: Anadolu Üniversitesi Yayınları
Shaw S. (2016). Marketing and Management. (17. Edition). USA: Routledge

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define the basic concepts of aeronautical standards and rules. (Bloom 1)			2

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Organize teamwork during the collection, interpretation, announcement and application of data related to the field. (Bloom 6)				3

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Perform theoretical and practical knowledge related to his/her field in business life using analytical methods and modeling techniques. (Bloom 4)				3
2	Choose updated documents, modern techniques and tools required for maintenance applications. (Bloom 2)			2
3	Use maintenance manuals and other sources of information in business life to obtain information about the field				3
4	Determine the actualities of all technical and administrative documents related with the field. (Bloom 1)			2

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use computer software, information and communication technologies at the level required by the field				3
2	Interpret the sketches, scheme, graphics that describe the subject. (Bloom 2)					4

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Develop solutions for problems faced during application. (Bloom 6)					4

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Determine the learning requirements related with his/her field. (Bloom 3)				3
2	Use the lifelong learning principles in occupational development. (Bloom 3)				3

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply the technical drawing knowledge effectively in business life. (Bloom 3)					4
2	By informing the relevant persons and institutions about the related field; state his / her thoughts and suggestions for solutions in the field.					4
3	Debate his/her ideas and solution suggestions with experts by supporting them with quantitative and qualitative data. (Bloom 2)					4
4	Participate in training related to the field at international level. (Bloom 3)					4
5	Organize activities for the professional development of employees under his/her responsibility. (Bloom 6).				3

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the knowledge and skills obtained during undergraduate education in work life. (Bloom 3)				3
2	Solve the problems encountered in his/her field. (Bloom 3)			2
3	Apply the necessary culture of behavior in the areas of quality management and processes and environmental protection and occupational safety (Bloom 3)			2
4	Locate the awareness of safety factor to himself and to the team. (Bloom 1			2

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	3	39
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	4	7	28
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	3	5	15
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	36	0	126