REPRESENTATION, MANAGEMENT AND MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HIY329	REPRESENTATION, MANAGEMENT AND MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assoc.Prof. HAKAN ÖZCAN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to train professionally qualified personnel who has the purpose to work in aviation industry in order to carry out all representation surveillance and management functions at the professional level, having a good command of theoretical and practical management skills, and demonstrating leadership style for the service.
Contents of the Course Unit:	Contents of the course include subjects such as teaching all the management techniques related to airline management surveillance inspection functions such as load, location, flight, inspection, surveillance departments and sub-units of these sections.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Evaluate the management, inspection functions, leadership style for the service.
Identify basic concepts on Representation, Surveillance and Inspection.
Evaluate Representation, surveillance and Inspection Processes.
Formulate Passenger motion scenarios and the process of flow between passenger load and airplane.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Thesis analysis, reading, internet search, presentation	Representation surveillance and management functions, leadership for service	Presentation
2	Thesis analysis, reading, internet search, presentation	History of aviation, passenger services, flight services	Presentation
3	Thesis analysis, reading, internet search, presentation	AIP and parts, security audit	Presentation
4	Thesis analysis, reading, internet search, presentation	Lost luggage management and cargo operation services	Presentation
5	Thesis analysis, reading, internet search, presentation	Hazardous goods, ramp security and apron rules	Presentation
6	Thesis analysis, reading, internet search, presentation	Passenger load and flow process in aircrafts	Presentation
7	Thesis analysis, reading, internet search, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
8	-	MID-TERM EXAM	-
9	Thesis analysis, reading, internet search, presentation	Passenger and travel types passenger profile and traffic, travel management documents	Presentation
10	Thesis analysis, reading, internet search, presentation	Passenger motion scenarios, Passenger load and flow process in aircrafts	Presentation
11	Thesis analysis, reading, internet search, presentation	Management of image systems	Presentation
12	Thesis analysis, reading, internet search, presentation	Person, object counting and follow system	Presentation
13	Thesis analysis, reading, internet search, presentation	Thesis analysis, reading, presentation Round services	Presentation
14	Thesis analysis, reading, internet search, presentation	Commercial services	Presentation
15	Thesis analysis, reading, internet search, presentation	Accommodation services	Presentation
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
DHMI : ‘Yonetim Sistemleri Egitim Kitabi’ (2018) : Havacılık Eğitim Dairesi Başkanlığı Isletme Egitim Planlama ve Uygulama Mudurlugu
https://www.sgs.com/en/transportation/aerospace-and-aviation/aviation-management-and-flight-operations-services, Eylul 2018
http://web.shgm.gov.tr/documents/sivilhavacilik/files/pdf/kurumsal/yayinlar/Gozetim_ve_Yonetim_Hizmeti_Kitabi.pdf

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define basic concepts related with banking, insurance and finance.	0
2	Relates the theoretical and practical knowledge in the field to economics, business, law, statistics, accounting and marketing	0

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate banking and insurance applications to financial theories, mathematical and statistical methods.	0
2	Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the planning and implementation process in banking and insurance transactions.	0
2	Provide solutions for the problems encountered in banking and insurance transactions.		1

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use theoretical and practical knowledge in the field of banking and insurance transactions.	0
2	By analyzing economic data accurately, manage savings and portfolio investments to minimize financial risks.	0

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/She works as a leader or a team member in a teamwork from the planning of the banking transactions to the implementation and performs the task assigned to them within the team.	0

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Gain the basic knowledge necessary for the planning process of banking and insurance activities and human resources performance management.	0
2	Use the computer programs related with field in banking and insurance transactions.	0

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Cooperate to bring innovative ideas to the stakeholders in the sector using banking insurance-related databases, information and communication technologies.	0
2	Research on scientific, sectoral developments and innovations related to the field with lifelong learning as a principle.			2

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Analyze financial data related to his / her field.	0
2	Apply knowledge and skills related to his / her field by taking into account his legal, social and ethical responsibilities.			2

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	14	28
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	124