GROUND HANDLING MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
AVM320	GROUND HANDLING MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	English
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. HABİBE GÜNGÖR
Instructor(s) of the Course Unit	Assoc.Prof. MUSTAFA ASLAN
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.
Contents of the Course Unit:	Contents of the course include the subjects such as the ground services department, the practices, the equipment used and the issued to be considered. Tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them. National and international civil aviation institutions and legislation.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Describe the ground services department and its practises
Describe the tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them.
Describe the national and international civil aviation institutions and legislation.
Describe national and international legislation.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature review, Reading the relevant chapter in the coursebook	Introducing ground services; passenger services, departure, cargo and ramp department	Lecture, Question and Answer, Demonstration
2	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Check-in and Boarding	Lecture, Question and Answer, Demonstration
3	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Arrival and Lost property	Lecture, Question and Answer, Demonstration
4	Literature review, Reading the relevant chapter in the coursebook	Departure department and defining duties	Lecture, Question and Answer, Demonstration
5	Literature review, Reading the relevant chapter in the coursebook	Cargo department and defining duties	Lecture, Question and Answer, Demonstration
6	Literature review, Reading the relevant chapter in the coursebook	Ramp department, defining duties and equipment used there	Lecture, Question and Answer, Demonstration
7	Literature review, Reading the relevant chapter in the coursebook	Introducing national and international civil aviation companies	Lecture, Question and Answer, Demonstration
8	-	MID-TERM EXAM	-
9	Literature review, Reading the relevant chapter in the coursebook	Introducing hazardous materials and classifications	Lecture, Question and Answer, Demonstration
10	Literature review, Reading the relevant chapter in the coursebook	Defining messages used in ground services	Lecture, Question and Answer, Demonstration
11	Literature review, Reading the relevant chapter in the coursebook	Defining the structure of airplane and main components; Body, wing, tail, Motor, undercarriages and APU	Lecture, Question and Answer, Demonstration
12	Literature review, Reading the relevant chapter in the coursebook	Defining weight and equilibrium terms	Lecture, Question and Answer, Demonstration
13	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
14	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
15	Literature review, Reading the relevant chapter in the coursebook	General Revision	Lecture, Question and Answer, Demonstration
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Antonin Kazda and Robert E. Caves, “Airport Design and Operation”, 2015 Emerald Group Publishing Limited
IATA Ground Operations Manual (IGOM) -https://www.iata.org/en/publications/store/iata-ground-operations-manual/
IATA Regulations & Resolutions,and other relevant national and international sources from SHGM& IATA& ICAO&DHMI.
Airport Operations Airport Operations, Third Edition 3rd Edition by Norman Ashford, Pierre Coutu, John Beasley

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the historical development process of Aviation Management.					4
2	Use computer programs related to Aviation Transportation.		1
3	Define basic concepts related with aviation management.						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.				3
2	Classify the relationship between the basic functions of the business and the interactions between these functions.			2
3	Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.			2
4	Explain the concepts of entrepreneurship and innovation with the field.		1

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage operational activities related to the airline.		1
2	Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.			2

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Prepare written agreements with relevant institutions in accordance with the legislation.		1
2	Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.		1
3	Manage all phases from planning to implementation of aviation operations as a member of a team.					4
4	Cooperate with stakeholders related to air transport.			2
5	Develop the modern techniques and tools necessary for applications related to the field.		1

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Execute a study in his/her field independently.			2
2	Decide as an individual or a team member to solve the problems encountered in applications related to the field.			2

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Evaluate advanced knowledge and skills in his/her field with a critical approach.			2
2	Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.					4

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Communicate with people and institutions related to the field in writing and verbally.			2
2	Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.			2
3	Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.	0

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage airports and terminal operations efficiently using aviation and business information.					4

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126