Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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TUR424 | HOTEL MANAGEMENT | 5 | 3 | 3 | 5 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Elective |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assist.Prof. ÇAĞLA TUĞBERK ARIKER |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | To learn the historical development of hotel management, to know the general characteristics of hotel businesses, to understand the operation of management organization activities in hotel businesses and to have information about the current situation of modern hotel management. |
Contents of the Course Unit: | This course includes the functions of the accommodation sector in the tourism industry, types of accommodation businesses, basic functions such as management-organization, financing, accounting, service operations and marketing in hotel businesses, classification of hotel businesses, departments of hotel businesses. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Explain the place and importance of hotel management in tourism industry. |
Know the historical development of hotel management and defines the characteristics of hotel management. |
Classify hotel business according to the features. |
Demonstrate organizational skills in hotel business. |
List the departments of hotel businesses, the duties and responsibilities of departments. |
Demonstrate the ability to form the organizational structure of a hotel business. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Literature Search, Presentation | The structure of the tourism industry and the place of the accommodation sector in the tourism industry | Expression , Question-Respond, Discussion |
2 | Literature Search, Presentation | Classification of tourism businesses | Expression , Question-Respond, Discussion |
3 | Literature Search, Presentation | Historical development of accommodation businesses | Expression , Question-Respond, Discussion |
4 | Literature Search, Presentation | Classification of accommodation businesses | Expression , Question-Respond, Discussion |
5 | Literature Search, Presentation | Location selection in hotel businesses | Expression , Question-Respond, Discussion |
6 | Literature Search, Presentation | Management and management functions | Expression , Question-Respond, Discussion |
7 | Literature Search, Presentation | Management in hotel businesses | Expression , Question-Respond, Discussion |
8 | - | MID-TERM EXAM | - |
9 | Literature Search, Presentation | Organization in hotel business | Expression , Question-Respond, Discussion |
10 | Literature Search, Presentation | Departments of hotel businesses | Expression , Question-Respond, Discussion |
11 | Literature Search, Presentation | Front Office and Housekeeping Functions | Expression , Question-Respond, Discussion |
12 | Literature Search, Presentation | Food and beverage function | Expression , Question-Respond, Discussion |
13 | Literature Search, Presentation | Hotel management and information technology | Expression , Question-Respond, Discussion |
14 | Literature Search, Presentation | Case studies and solutions in hotels businesses | Expression , Question-Respond, Discussion |
15 | Literature Search, Presentation | Case studies and solutions in hotel businesses | Expression , Question-Respond, Discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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Batman, O. (2015). Otel İsletmelerinin Yonetimi, Degisim Publications. |
Akoğlan Kozak, M. (2016). Otel İsletmeciligi, Detay Publications. |
Negi, J. (1997). Professional Hotel Management, S. Chand Publishing. |
ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Define the theories, concepts and principles of the basic and sub-fields of business.
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2 |
Explain business functions and processes based on current scientific sources.
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KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Relate internationally valid business cases with the theories and concepts of other social sciences.
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SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explain the current events and facts in his / her field analytically and systematically based on advanced knowledge and skills he / she has.
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SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Use the theoretical and factual knowledge in business for occupational practices.
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2 |
Solve individual and organizational problems in business life.
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3 |
Use computer programs (SPSS, R, Excel, Stata) efficiently against the complex business problems.
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OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Plan research and work using knowledge and skills gained in the field of business.
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2 |
Organize the activities for organizational goals and purposes independently.
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OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Criticize advanced knowledge and skills in the field with a critical approach.
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2 |
Develop the existing knowledge and skills with a critical point of view under the impact of scientific, technological and current developments.
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OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Express his/her knowledge, thoughts and solutions on business to related stakeholders in written and verbal ways.
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2 |
Use the information and communication technology software and equipment required for business.
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OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Apply the social, scientific, cultural and ethical values at the stages of the collection of data, their implementation, interpretation and announcement of results in the field of business.
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2 |
Relate the concepts of social rights, occupational safety, employee health, quality management and sustainability with the cases in business life.
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WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 10 | 4 | 40 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 3 | 3 |
Preparation for the Final Exam | 5 | 3 | 15 |
Mid-Term Exam | 1 | 3 | 3 |
Preparation for the Mid-Term Exam | 5 | 5 | 25 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 36 | 0 | 128 |
Total Workload of the Course Unit | 128 | ||
Workload (h) / 25.5 | 5 | ||
ECTS Credits allocated for the Course Unit | 5,0 |