NEW MANAGEMENT APPROACHES AND TOTAL QUALITY PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
ISL401	NEW MANAGEMENT APPROACHES AND TOTAL QUALITY	5	3	3	6

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. BUMİN ÇAĞATAY AKSU
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The course is aimed at increasing awereness of management practices and quality management.
Contents of the Course Unit:	Management concept-features-importance, systems thinking, management thinking and developments in the causes, development models, management schools, management and organization of work in the field, the difficulty of classical, neo-classical, modern (systems and contingency approach) and postmodern approaches, modern management techniques, future management, total quality management, the importance of quality in terms of competition.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Features that today's administrator should have
Describes the total quality management systems.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Reading, literature review	The definition of management, manager, leadership, leader, organizational perfromance.	Online-distance education
2	Reading, literature review	Mnagement types, the environment and organizational culture	Online-distance education
3	Reading, literature review	The management functions, planning	Online-distance education
4	Reading, literature review	Organizing, the kind of organization, organizing principles	Online-distance education
5	Reading, literature review	Direction, decision making, team working	Online-distance education
6	Reading, literature review	Coordination, meeting management	Online-distance education
7	Reading, literature review	Controlling, performance revaluation, the kind of controlling	Online-distance education
8	-	MID-TERM EXAM	-
9	Reading, literature review	The classical approaches	Online-distance education
10	Reading, literature review	The humanistic perspectives and management science perpective	Online-distance education
11	Reading, literature review	The humanistic perspectives	Online-distance education
12	Reading, literature review	The modern approaches, systems theory	Online-distance education
13	Reading, literature review	The modern approaches, contingency view	Online-distance education
14	Reading, literature review	The new management thinking, total quality management	Online-distance education
15	Reading, literature review	Strategic quality management	Online-distance education
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Richard L. Daft, The New Era of Management South-western: Thompson
Michael A. Hitt, J. Stewart Black, Lyman W. Porter, Management, New Jersey: Pearson
Robert Kreitner, Management, Boston: Hougton Mifflin Company
Halil Can, Salih Güney and others, management and organization, Istanbul: nobel publication distribution
Nurullah Genc. Management and Organization, Ankara: seckin publishing
Canan Cetin, Total Quality Management, Istanbul: Beta Printing Publication Distribution
Muhittin Simsek, Quality Management, Istanbul: Alfa press release distribution

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she has the advanced theoretical and practical knowledge supported by books including main and current knowledge on Health Management's field, practical tools, multimedia educational tools and other supported resources.						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she has the knowledge to attain scientific information, track current literature, evaluate and execute datas about Health Management.						5

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can interpret and evaluate scientifically proven datas by using his/her advanced knowledge and skills on Health Management, he/she can identify the problems, analyze them, and solve them with the aid of researches and evidences based his/her professional ethical norms, by sharing the knowledge and being an excellent member of a team.						5

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can train individuals, families and society by using his/her advanced theoretical and practical knowledge on Health Management studies.					4

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can perform a study independently and take responsibility bycooperating with other groups of professions via using his/her advanced knowledge on Health Management.				3

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can evaluatecritically the advanced knowledge and skills on Health Management.					4

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can inform people and institutions relevant to Health Management by citing his/her suggestions about solutions both written and orally, and he/she can listen the requests and expectancies of those contacts.					4

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can gather, interpret, and execute information about Health Management field, and cooperate with people from other relevant disciplines in order to announce the information gathered by paying attention to social, cultural and ethical norms.						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	0	0	0
Preliminary & Further Study	14	1	14
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	14	3	42
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	14	3	42
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	10	10
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	15	15
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	46	0	125