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CREW RESOURCE MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY340 CREW RESOURCE MANAGEMENT 5 3 3 5

GENERAL INFORMATION

Language of Instruction : Turkish
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Elective
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Assoc.Prof. EMEL TOZLU ÖZTAY
Instructor(s) of the Course Unit
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: This course aims to examine the knowledge required to function as an active member of a professional flight crew, the development of CRM training programs and the measures to be taken against crew faults.
Contents of the Course Unit: Contents of the course include the subjects such as principles and history of team resource management, decision making in aviation, teamwork in aviation, teamwork and leadership in aviation, automation and its effects on human, stress management in aviation, threats in aviation and fault management, tracking in aviation, importance of CRM training, importance of implementation of CRM training: airplane crashes and incidents, development, evolution and current status of EASA policies, and the relationship of EASA policies with CRM education.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Identify the concepts related to team resource management.
Explain the historical development of team resource management practices.
Classify applications related to stress management in aviation.
Interpret the relation of EASA policies and applications with CRM.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 READING Principles and history of team resource management Lecture, Question and Answer, Discussion
2 READING Decision making in aviation Lecture, Question and Answer, Discussion
3 READING Teamwork in aviation Lecture, Question and Answer, Discussion
4 READING Teamwork and leadership in aviation Lecture, Question and Answer, Discussion
5 READING Automation and its effects on human Lecture, Question and Answer, Discussion
6 READING Stress management in aviation Lecture, Question and Answer, Discussion
7 READING Threats in aviation and fault management Lecture, Question and Answer, Discussion
8 - MID-TERM EXAM -
9 READING Threats in aviation and fault management Lecture, Question and Answer, Discussion
10 READING Tracking in aviation Lecture, Question and Answer, Discussion
11 READING Importance of CRM training Lecture, Question and Answer, Discussion
12 READING Importance of implementation of CRM training: airplane crashes and incidents - I Lecture, Question and Answer, Discussion
13 READING Importance of implementation of CRM training: airplane crashes and incidents - II Lecture, Question and Answer, Discussion
14 READING Development, evolution and current status of EASA policies Lecture, Question and Answer, Discussion
15 READING The relationship of EASA policies with CRM education Lecture, Question and Answer, Discussion
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Terzioglu M. (2010), Ekip Kaynak Yonetimi, Istanbul: Cinius Publications
Wiener, E. L., Kanki, B. G., & Helmreich, R. L. (Eds.). (2010). Crew resource management. Academic Press.

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Explain the basic concepts in the field and the basic disciplines arising from these concepts.
0
2
Compare current theories in the field and communication theories.
0

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Solve problems related to the field by identifying problems related to the field.
0
2
Compares the information and facts in the field with the fields of social sciences such as Sociology, Journalism, Television and Media.
0

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
By graduating from this department, conduct analysis in fields like public relations, advertisement and marketing.
0
2
Using field knowledge, identify and solve problems related to field.
0

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Apply the projects in line with the field of campaign analysis, in line with the communication plan to be prepared.
0
2
By using theoretical and practical knowledge gained in his field, solve the problems of public relations and advertising industry.
0

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Taking part in public relations campaigns and advertising projects, implements the duties assigned to them within the team.
0
2
Create original and innovative strategies by approaching the field dynamics creatively and critically with an integrated viewpoint.
0
3
Designs a communication plan by taking responsibility in case of problems related to the field.
0

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Describe creative production, presentation and persuasion techniques to support the professional expertise.
0
2
Analyze the developments, changes and innovations in his field and gices an example.
1

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Effectively explain his/her opinion in the context of advertising, public relations, marketing, etc. to related persons and institutions in writing and verbal.
0
2
Designs projects and activities for the social environment in which they live with the consciousness of social responsibility.
0

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Determine career goals by establishing cooperation with the sector in line with the information he/she has.
0
2
Analyze and interpret the social and global impacts of issues related with communication.
0
3
Design new knowledge and techniques using technical and theoretical knowledge and skills related to his / her field.
1

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 13 2 26
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 2 15 30
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 2 13 26
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 33 0 126
Total Workload of the Course Unit 126
Workload (h) / 25.5 4,9
ECTS Credits allocated for the Course Unit 5,0