Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
---|---|---|---|---|---|
GMY421 | AVIATION QUALITY MANAGEMENT SYSTEM | 5 | 3 | 3 | 5 |
GENERAL INFORMATION |
|
---|---|
Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Elective |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assoc.Prof. EMEL TOZLU ÖZTAY |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
|
---|---|
Objectives of the Course Unit: | This course aims to provide the student with the ability to define the definition of quality, recognize the elements of quality management, to emphasize the place of strategic management in quality management, to describe the quality management tools and their usage in aviation, to be able to analyze quality management standards and aviation applications. |
Contents of the Course Unit: | Contents of the course include the subjects of Quality Management Organization and Documentation in Aviation Organizations, Total Quality Management Approach, Strategic Management, Ethics and Social Responsibility, Employee Empowerment, Leadership and Change, ISO 9001, Quality Management Tools and Techniques, Continuous Improvement, Benchmarking, Just in Time Production. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
---|
Describe Quality Management organization in Aviation Institutes and related documentation. |
Demonstrate the differences of Total Quality Management from traditional management and shows the operation in aviation institutions. |
Explain the usage of tools and techniques used in quality management. |
Solve the usage of de facto quality management system components in aviation quality management systems. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
|||
---|---|---|---|
Week | Preparatory | Topics(Subjects) | Method |
1 | Coursebook, Aviation Organizations Quality Manual | Importance of quality for Aviation Organizations | Lecture & Case Study & Discussion |
2 | Coursebook, Aviation Organizations Quality Manual | Analysis of quality for Aviation Organizations | Lecture & Case Study & Discussion |
3 | Coursebook, Aviation Organizations Quality Manual | Quality, Quality Management, Total Quality Management, Differences in terms of Traditional Methods and Applications in Aviation | Lecture & Case Study & Discussion |
4 | Coursebook, Aviation Organizations Quality Manual | Strategic Management and Examples from Aviation Sector | Lecture & Case Study & Discussion |
5 | Coursebook, Aviation Organizations Quality Manual | Importance of Ethics and Social Responsibility for Aviation in Quality Management | Lecture & Case Study & Discussion |
6 | Coursebook, Aviation Organizations Quality Manual | Employee Empowerment for Quality Management in Aviation | Lecture & Case Study & Discussion |
7 | Coursebook, Aviation Organizations Quality Manual | Leadership and Change for Quality Management in Aviation | Lecture & Case Study & Discussion |
8 | - | MID-TERM EXAM | - |
9 | Coursebook, Aviation Organizations Quality Manual | ISO 9001 Quality Management System and Applications in Aviation | Lecture & Case Study & Discussion |
10 | Coursebook, Aviation Organizations Quality Manual | ISO 9001 Quality Management System and Applications in Aviation (continuing) | Lecture & Case Study & Discussion |
11 | Coursebook, Aviation Organizations Quality Manual | ISO 9001 Quality Management System and Applications in Aviation (continuing) | Lecture & Case Study & Discussion |
12 | Coursebook, Aviation Organizations Quality Manual | Applications in Aviation for Quality Management Tools and Techniques | Lecture & Case Study & Discussion |
13 | Coursebook, Aviation Organizations Quality Manual | Applications in Aviation for Quality Management Tools and Techniques (continuing) | Lecture & Case Study & Discussion |
14 | Coursebook, Aviation Organizations Quality Manual | Applications in Aviation for Quality Management Tools and Techniques | Lecture & Case Study & Discussion |
15 | Coursebook, Aviation Organizations Quality Manual | Revision and preliminary study | Lecture & Case Study & Discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
---|
Goetsch L. G., Stanley B. D., Toplam Kalite Yonetimi – Orgutsel Mukemmellik Icin (2013) Nobel |
Goetsch L. G., Stanley B. D., Total Quality Management –Introduction to TQM (2006) Pearson |
Quality Manual, Global Air Services, GR-FTO-002, 2009 |
ASSESSMENT |
|||
---|---|---|---|
Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
---|---|---|---|---|---|
0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
|||||||
---|---|---|---|---|---|---|---|
Theoretical |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explain the basic concepts in the field and the basic disciplines arising from these concepts.
|
0 | |||||
2 |
Compare current theories in the field and communication theories.
|
0 |
KNOWLEDGE |
|||||||
---|---|---|---|---|---|---|---|
Factual |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Solve problems related to the field by identifying problems related to the field.
|
0 | |||||
2 |
Compares the information and facts in the field with the fields of social sciences such as Sociology, Journalism, Television and Media.
|
1 |
SKILLS |
|||||||
---|---|---|---|---|---|---|---|
Cognitive |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
By graduating from this department, conduct analysis in fields like public relations, advertisement and marketing.
|
0 | |||||
2 |
Using field knowledge, identify and solve problems related to field.
|
0 |
SKILLS |
|||||||
---|---|---|---|---|---|---|---|
Practical |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Apply the projects in line with the field of campaign analysis, in line with the communication plan to be prepared.
|
0 | |||||
2 |
By using theoretical and practical knowledge gained in his field, solve the problems of public relations and advertising industry.
|
0 |
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Autonomy & Responsibility |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Taking part in public relations campaigns and advertising projects, implements the duties assigned to them within the team.
|
0 | |||||
2 |
Create original and innovative strategies by approaching the field dynamics creatively and critically with an integrated viewpoint.
|
0 | |||||
3 |
Designs a communication plan by taking responsibility in case of problems related to the field.
|
0 |
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Learning to Learn |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Describe creative production, presentation and persuasion techniques to support the professional expertise.
|
0 | |||||
2 |
Analyze the developments, changes and innovations in his field and gices an example.
|
1 |
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Communication & Social |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Effectively explain his/her opinion in the context of advertising, public relations, marketing, etc. to related persons and institutions in writing and verbal.
|
0 | |||||
2 |
Designs projects and activities for the social environment in which they live with the consciousness of social responsibility.
|
0 |
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Occupational and/or Vocational |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Determine career goals by establishing cooperation with the sector in line with the information he/she has.
|
0 | |||||
2 |
Analyze and interpret the social and global impacts of issues related with communication.
|
0 | |||||
3 |
Design new knowledge and techniques using technical and theoretical knowledge and skills related to his / her field.
|
0 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
|||
---|---|---|---|
Workload for Learning & Teaching Activities |
|||
Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 13 | 3 | 39 |
Preliminary & Further Study | 14 | 3 | 42 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 3 | 1 | 3 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 1 | 1 |
Preparation for the Final Exam | 5 | 4 | 20 |
Mid-Term Exam | 1 | 1 | 1 |
Preparation for the Mid-Term Exam | 4 | 5 | 20 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 41 | 0 | 126 |
Total Workload of the Course Unit | 126 | ||
Workload (h) / 25.5 | 4,9 | ||
ECTS Credits allocated for the Course Unit | 5,0 |