| 1 |
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Information on purpose and content of the course. Total quality management historical development process |
Narration, question-response discussion method |
| 2 |
Book Reading |
Total quality management historical development process
Basic concepts and definitions related with total quality management. |
Narration, question-response discussion method |
| 3 |
Book Reading |
Total quality management system. |
Narration, question-response discussion method |
| 4 |
Student homework preparation |
Total quality management objectives and principles. |
Narration, Question and Answer Discussion, Group Study Method |
| 5 |
Book Reading |
Quality and quality cost types. |
Narration, question-response discussion method |
| 6 |
Student homework preparation |
Elements of total quality management. |
Narration, Question and Answer Discussion, Group Study Method |
| 7 |
Student homework preparation |
Elements of total quality management. |
Narration, Question-Response discussion, Group Study Method |
| 8 |
Book Reading |
General review |
Narration, question-response discussion method |
| 9 |
Book Reading |
Process management approach |
Narration, question-response discussion method |
| 10 |
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MID-TERM EXAM |
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| 11 |
Book Reading |
Quality cycle, Problem solving techniques. |
Narration, question-response discussion method |
| 12 |
Student homework preparation |
Total quality management application steps. |
Narration, Question-Response discussion, Group Study Method |
| 13 |
Student homework preparation Sports organization sample model |
Sport services businesses and total quality management applications. |
Narration, Question-Response discussion, Group Study Method |
| 14 |
Student homework preparation Example- Sport Clubs |
Exemplary total quality management models in sport organizations |
Narration, Question-Response discussion, Group Study Method |
| 15 |
Book Reading |
General review |
Narration, question-response discussion method |
| 16 |
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FINAL EXAM |
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| 17 |
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FINAL EXAM |
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