1 |
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Quality and its Characteristics |
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2 |
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Total Quality Management |
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3 |
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Total Quality Management and Business Strategy |
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4 |
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Human Factor in Total Quality Management |
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5 |
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Human Resource – Quality Relations |
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6 |
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Teamwork and Quality Control Circles |
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7 |
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Team Circles – Teamwork |
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8 |
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MID-TERM EXAM |
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9 |
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Planning, Organization and Control in Total Quality Management |
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10 |
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Motivation, Award and Recognition |
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11 |
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Employee Involvement |
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12 |
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Total Quality Management and Reengineering |
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13 |
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Training in Total Quality Management |
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14 |
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Quality Assurance Systems |
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15 |
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Quality Assurance Systems |
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16 |
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FINAL EXAM |
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17 |
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FINAL EXAM |
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