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FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
TKY101 FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT 4 3 3 5

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 - Quality and its Characteristics -
2 - Total Quality Management -
3 - Total Quality Management and Business Strategy -
4 - Human Factor in Total Quality Management -
5 - Human Resource – Quality Relations -
6 - Teamwork and Quality Control Circles -
7 - Team Circles – Teamwork -
8 - MID-TERM EXAM -
9 - Planning, Organization and Control in Total Quality Management -
10 - Motivation, Award and Recognition -
11 - Employee Involvement -
12 - Total Quality Management and Reengineering -
13 - Training in Total Quality Management -
14 - Quality Assurance Systems -
15 - Quality Assurance Systems -
16 - FINAL EXAM -
17 - FINAL EXAM -