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GROUND SERVICES MANAGEMENT COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HIY209 GROUND SERVICES MANAGEMENT 3 3 3 6

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week Preparatory Topics(Subjects) Method
1 - Introduction, presentation of ground handling services -
2 - International organizations and national non-vent the introduction of -
3 - Location services departments; passenger services, ticketing, boarding, plane landing, lost. -
4 - Location services departments; ramp -
5 - The equipment used in ground services -
6 - The equipment used in ground services -
7 - Location services departments, operations section -
8 - MID-TERM EXAM -
9 - Departments of location services, operations section -
10 - Installation principles -
11 - Apron safety -
12 - Regulations -
13 - Annex-9 Facilitation -
14 - IATA documents -
15 - General again -
16 - FINAL EXAM -
17 - FINAL EXAM -