Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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TDP205 | OFFICE MANAGEMENT AND ERGONOMICS | 3 | 3 | 3 | 4 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle |
Type of the Course : | Compulsory |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assist.Prof. NAZLI YÜCEOL |
Instructor(s) of the Course Unit | Assist.Prof. NAZLI YÜCEOL |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | This course will be used in the office environment, office equipment and supplies, armed with the knowledge and skills, Job's workflow, problem solving skills and knowledge to be able to understand the steps to have aims. |
Contents of the Course Unit: | Office Management and Ergonomics course, Office concept, the purpose of the office, its functions and historical development, office types - Office staff, office services, characteristics of office workers - Management concept and definition, management features, historical development of management, purpose and functions - Office management concept, Characteristics of office management, purpose and functions of office management - Planning in office management - Organization in office management - Coordination in offices - Directing in office management - Control in office management (supervision) - Work management in offices - Filing in offices - Stress management in office management - Ergonomics in office management - Working conditions It includes ergonomics issues. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Systematic and logical thinkers |
External environment analysis by gathering information about environmental changes, apply |
Gains the ability to make the right decision |
Objectively evaluating events, have the ability to solve problems |
Office management analyzes the basic concepts. |
The Bureau of ergonomic layouts. |
Crisis and gains the ability to manage stress. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Preliminary | Concept of Office, Purpose, Functions and Historical Development of Office, Types of Office | Slide presentation-Oral Lecture |
2 | Preliminary | Office Staff, Office Services, Characteristics of Office Employees | Slide presentation-Oral Lecture |
3 | Preliminary | Management Concept and Definition, Features of Management, Historical Development of Management, Purpose and Functions | Slide presentation-Oral Lecture |
4 | Preliminary | The Concept of Office Management, Features of Office Management, Purpose and Functions of Office Management | Slide presentation-Oral Lecture |
5 | Preliminary | Planning in Office Management | Slide presentation-Oral Lecture |
6 | Preliminary | Organizing in Office Management | Slide presentation-Oral Lecture |
7 | Preliminary | Coordination in Offices | Slide presentation-Oral Lecture |
8 | - | MID-TERM EXAM | - |
9 | Preliminary | Orientation in Office Management | Slide presentation-Oral Lecture |
10 | Preliminary | Control in Office Management (Audit) | Slide presentation-Oral Lecture |
11 | Preliminary | Business Management in Offices | Slide presentation-Oral Lecture |
12 | Preliminary | Filing in Offices | Slide presentation-Oral Lecture |
13 | Preliminary | Stress Management in Office Management | Slide presentation-Oral Lecture |
14 | Preliminary | Ergonomics in Office Management | Slide presentation-Oral Lecture |
15 | Preliminary | Ergonomics in Working Conditions | Slide presentation-Oral Lecture |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Meaning and scope of medical secretarial profession, objectives and explains the importance of business life.
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0 | |||||
2 |
Medical Secretarial duties and responsibilities of the profession of sorts.
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5 |
KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explains and applies document management in the Medical Secretariat.
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5 | |||||
2 |
List the rules that medical/medical secretaries should follow in their relations with patients and their relatives.
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0 |
SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Lists the professional principles and ethical rules of the secretarial profession and the medical secretariat, lists the protocol rules to be followed in the secretariat.
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5 | |||||
2 |
Knows and explains medical terms and concepts related to the field of medical secretarial
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0 |
SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Knowledge related to the field is preparing a report.
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0 | |||||
2 |
Knows and applies in the field of document management.
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5 | |||||
3 |
Is knowledgeable about computer programs have effectively uses knowledge of keyboard technique.
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0 | |||||
4 |
Filing and archiving has the knowledge, effectively makes dosyl and archiving.
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5 |
OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Individual works in health care institutions.
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5 | |||||
2 |
In health care institutions take responsibility and fulfills.
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5 |
OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Knows the types of health information systems.
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0 | |||||
2 |
Work on the subject to learn the concepts and uses open.
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5 |
OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Medical Documentation and Secretarial encountered in applications related to the field teams to solve complex and unpredictable problems in the process taking place and act in accordance with quality management.
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5 | |||||
2 |
Takes place in the team, take part in group work and responsibility are needed.
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5 |
OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Medicine as a medical concepts related to the secretarial profession knows and uses.
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0 | |||||
2 |
Health institutions in the process of filing archiving and document management fulfills.
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5 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 12 | 2 | 24 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 1 | 1 |
Preparation for the Final Exam | 12 | 2 | 24 |
Mid-Term Exam | 1 | 1 | 1 |
Preparation for the Mid-Term Exam | 7 | 2 | 14 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 47 | 0 | 106 |
Total Workload of the Course Unit | 106 | ||
Workload (h) / 25.5 | 4,2 | ||
ECTS Credits allocated for the Course Unit | 4,0 |