COMMUNICATION AND MESSAGING IN AIRLINES COMPANIES PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HYM316	COMMUNICATION AND MESSAGING IN AIRLINES COMPANIES	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. RAMAZAN İNAN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of the course is to teach the basic requirements of communication and messaging in airlines.
Contents of the Course Unit:	aviation alphabet, communication in aviation, frequencies, standards and procedures

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Can explain the tronspounder codes.
Would explain the available procedures for a clear ATC communication
Would be able to explain the numbers and terms which are used in aviation.
Can make communication and maintain continuance of communication

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Reading	Fundamentals of communication in aviation	Lecture, Question and Answer, Exemplification, Demonstration
2	Reading	aviation alphabet	Lecture, Question and Answer, Exemplification, Demonstration
3	Reading	importance of communication	Lecture, Question and Answer, Exemplification, Demonstration
4	Reading	communication skills and procedures	Lecture, Question and Answer, Exemplification, Demonstration
5	Reading	messaging terms	Lecture, Question and Answer, Exemplification, Demonstration
6	Reading	messaging types	Lecture, Question and Answer, Exemplification, Demonstration
7	Reading	aviation reports	Lecture, Question and Answer, Exemplification, Demonstration
8	-	MID-TERM EXAM	-
9	Reading	messaging procedures	Lecture, Question and Answer, Exemplification, Demonstration
10	Reading	analyzing aviation messages	Lecture, Question and Answer, Exemplification, Demonstration
11	Reading	VFR conversation patterns	Lecture, Question and Answer, Exemplification, Demonstration
12	Reading	necessary position reports	Lecture, Question and Answer, Exemplification, Demonstration
13	Reading	flight coordination messages	Lecture, Question and Answer, Exemplification, Demonstration
14	Reading	control units	Lecture, Question and Answer, Exemplification, Demonstration
15	Reading	overviewing the course	Lecture, Question and Answer, Exemplification, Demonstration
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Federal Aviation Administration. (2009). Pilot's handbook of aeronautical knowledge. Skyhorse Publishing Inc..
Tavlin, L. J. (2019). Aviation Communication: Strategy and Messages for Ensuring Success and Preventing Failures. Routledge.
Hansen-Schirra, S. (2013). Aviation communication: Between theory and practice. Peter Lang GmbH.
SHGM,HABERLEŞME, SEYRÜSEFER, GÖZETİM SİSTEMLERİ MÂNİA KRİTERLERİ HAKKINDA YÖNETMELİK, http://web.shgm.gov.tr/doc5/cns-mania.pdf

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Describe the basic characteristics of the tourism industry and the basic concepts related to the Tourism Guidance profession and relate those with the characteristics of tourism businesses
2	Discusses the structure, operation and importance of tourism industry in country development and relates with tourism business

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explains and interprets culture, history, religion, art, geography way of thinking and way of life the various civilizations who lived in Turkey.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Plans a tour program considering the travel purpose, the type and the characteristics of the touristic region in accordance with the theoretical knowledge gained in the field of Tourism Guidance and discusses the functioning.
2	Underlines the importance of professional development by following scientific and current developments in the fields of tourism, art and archeology, and acts defensive attitude and behavior towards the necessity of lifelong learning.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Analyzes numerical and statistical data and results in accordance with ethical values for current practices in the field of tourism .
2	Knows and applies the legal regulations related to tourism field, tourist guidance professional law and professional organizations.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	By taking leadership role in tour groups; administers the tour program and solves possible problems during the tour.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Uses the skills of explaining and presenting Turkey's and other regions natural and cultural assets that have, ancient city, ruins and historical artefacts and architectural art, culture, cuisine, folklore, flora and fauna features of regions etc.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Shows the communication skill and presentation skill effectively in written and verbal and expresse his / her professional knowledge accurately and effectively.
2	Shows reading, writing, comprehension, speaking and writing skills in English and in a second foreign language (Arabic, Russian, Chinese).)

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Uses knowledge and competences related to preparation, implementation and supervision of a tour.
2	By using the personality traits that have social skills required by the Tourism Guidance profession; arranges projects, organizations and activities with sustainable, societal and social content specific to the field.
3	Shows a sensitive attitude towards the negative effects of tourism on the physical and social environment, acts with the consciousness of preserving abstract and concrete cultural assets

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	2	28
Land Surveying	0	0	0
Group Work	7	2	14
Laboratory	0	0	0
Reading	14	2	28
Assignment (Homework)	7	2	14
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	0	0	0
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	58	0	128