PUBLIC ADMINISTRATION IN THE DIGITAL AGE PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SKY328	PUBLIC ADMINISTRATION IN THE DIGITAL AGE	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. RAMAZAN İNAN
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to improve aptitude for recognizing and explaining the changes that occur in the fulfilment and management of public services in today's world where advanced information, communication and technological development take place.
Contents of the Course Unit:	Contents of the course include concepts as in What is the digital age? E-service understanding in public administration; What is e-government, e-governance, e-democracy, e-citizen? What is the development and are stages in political, economic, technological and social terms? comparison of strengths and weaknesses of e-government application, explanation and discussion of e-governance, e-democracy, e-citizen concepts, normative values and ethics in public administration in the digital age, the future of e-government applications in the World and Turkey.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Analyze the impact of digitalization on public administration.
List the development and stages of e-government with political, economic, social and technological effects.
Explain e-government application as a tool for developing and facilitating public services with its strengths and weaknesses.
Assess e-service understanding in public administration over e-governance, e-democracy, e-citizen applications.
Compare e-government applications in the World and in Turkey.
Explain the basic policy issues related to the Internet and e-government, including democracy, social equality, digital division, privacy and security.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Introduction to the Course and the Syllabus	Lecture & Question and Answer & Discussion
2	Reading	What is the digital age? Introduction to the Effects of Public Administration	Lecture & Question and Answer & Discussion
3	Reading	E-service understanding in public administration; e- government, e- governance, e- democracy, e-citizen	Lecture & Question and Answer & Discussion
4	Reading	What is e-government? What is the development and are stages in political, economic, technological and social terms?	Lecture & Question and Answer & Discussion
5	Reading	E-government Application in Public Administration	Lecture & Question and Answer & Discussion
6	Reading	Comparison of strengths and weaknesses of e-government application	Lecture & Question and Answer & Discussion
7	Reading	Financing, Administration, Providing Attendance in the E-government Application	Lecture & Question and Answer & Discussion
8	-	MID-TERM EXAM	-
9	Reading	Explanation of And Discussion on E-Governance, E- Democracy, E-Citizen	Lecture & Question and Answer & Discussion
10	Reading	Education and Research on Public Administration in The Digital Age	Lecture & Question and Answer & Discussion & Group Work
11	Reading	Bureaucracy in The Digital Age	Lecture & Question and Answer & Discussion & Group Work
12	Reading	Normative Values and Ethics in Public Administration in the Digital Age	Lecture & Question and Answer & Discussion & Group Work
13	Reading	Public Administration in the Digital Age	Lecture & Question and Answer & Discussion & Group Work
14	Reading	The Future of E-Government Applications in the World and Turkey.	Lecture & Question and Answer & Discussion & Group Work
15	Reading	General Evaluation	Lecture & Question and Answer & Discussion & Group Work
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Ustuner, Y. (2011) “Kamu Yonetimi ve Teknoloji”. KAYFOR 2010. TODAIE Publishing No: 360
Yildirim, M. (2011). E-Devlet ve Yurttas Odakli Kamu Yonetimi. Ankara: Nobel Publications. Page: 99-106.
West, D. M. (2007) Digital Government: Technology and Public Sector Performance. Oxford: Princeton University Press.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Describe the basic characteristics of the tourism industry and the basic concepts related to the Tourism Guidance profession and relate those with the characteristics of tourism businesses
2	Discusses the structure, operation and importance of tourism industry in country development and relates with tourism business

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explains and interprets culture, history, religion, art, geography way of thinking and way of life the various civilizations who lived in Turkey.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Plans a tour program considering the travel purpose, the type and the characteristics of the touristic region in accordance with the theoretical knowledge gained in the field of Tourism Guidance and discusses the functioning.
2	Underlines the importance of professional development by following scientific and current developments in the fields of tourism, art and archeology, and acts defensive attitude and behavior towards the necessity of lifelong learning.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Analyzes numerical and statistical data and results in accordance with ethical values for current practices in the field of tourism .
2	Knows and applies the legal regulations related to tourism field, tourist guidance professional law and professional organizations.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	By taking leadership role in tour groups; administers the tour program and solves possible problems during the tour.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Uses the skills of explaining and presenting Turkey's and other regions natural and cultural assets that have, ancient city, ruins and historical artefacts and architectural art, culture, cuisine, folklore, flora and fauna features of regions etc.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Shows the communication skill and presentation skill effectively in written and verbal and expresse his / her professional knowledge accurately and effectively.
2	Shows reading, writing, comprehension, speaking and writing skills in English and in a second foreign language (Arabic, Russian, Chinese).)

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Uses knowledge and competences related to preparation, implementation and supervision of a tour.
2	By using the personality traits that have social skills required by the Tourism Guidance profession; arranges projects, organizations and activities with sustainable, societal and social content specific to the field.
3	Shows a sensitive attitude towards the negative effects of tourism on the physical and social environment, acts with the consciousness of preserving abstract and concrete cultural assets

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	14	2	28
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	4	5	20
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	5	10
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	49	0	128