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HOTEL MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
TUR424 HOTEL MANAGEMENT 5 3 3 5

GENERAL INFORMATION

Language of Instruction : Turkish
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Elective
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Assist.Prof. RAMAZAN İNAN
Instructor(s) of the Course Unit
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: To learn the historical development of hotel management, to know the general characteristics of hotel businesses, to understand the operation of management organization activities in hotel businesses and to have information about the current situation of modern hotel management.
Contents of the Course Unit: This course includes the functions of the accommodation sector in the tourism industry, types of accommodation businesses, basic functions such as management-organization, financing, accounting, service operations and marketing in hotel businesses, classification of hotel businesses, departments of hotel businesses.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Explain the place and importance of hotel management in tourism industry.
Know the historical development of hotel management and defines the characteristics of hotel management.
Classify hotel business according to the features.
Demonstrate organizational skills in hotel business.
List the departments of hotel businesses, the duties and responsibilities of departments.
Demonstrate the ability to form the organizational structure of a hotel business.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 Literature Search, Presentation The structure of the tourism industry and the place of the accommodation sector in the tourism industry Expression , Question-Respond, Discussion
2 Literature Search, Presentation Classification of tourism businesses Expression , Question-Respond, Discussion
3 Literature Search, Presentation Historical development of accommodation businesses Expression , Question-Respond, Discussion
4 Literature Search, Presentation Classification of accommodation businesses Expression , Question-Respond, Discussion
5 Literature Search, Presentation Location selection in hotel businesses Expression , Question-Respond, Discussion
6 Literature Search, Presentation Management and management functions Expression , Question-Respond, Discussion
7 Literature Search, Presentation Management in hotel businesses Expression , Question-Respond, Discussion
8 - MID-TERM EXAM -
9 Literature Search, Presentation Organization in hotel business Expression , Question-Respond, Discussion
10 Literature Search, Presentation Departments of hotel businesses Expression , Question-Respond, Discussion
11 Literature Search, Presentation Front Office and Housekeeping Functions Expression , Question-Respond, Discussion
12 Literature Search, Presentation Food and beverage function Expression , Question-Respond, Discussion
13 Literature Search, Presentation Hotel management and information technology Expression , Question-Respond, Discussion
14 Literature Search, Presentation Case studies and solutions in hotels businesses Expression , Question-Respond, Discussion
15 Literature Search, Presentation Case studies and solutions in hotel businesses Expression , Question-Respond, Discussion
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Batman, O. (2015). Otel İsletmelerinin Yonetimi, Degisim Publications.
Akoğlan Kozak, M. (2016). Otel İsletmeciligi, Detay Publications.
Negi, J. (1997). Professional Hotel Management, S. Chand Publishing.

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Describe the basic characteristics of the tourism industry and the basic concepts related to the Tourism Guidance profession and relate those with the characteristics of tourism businesses
3
2
Discusses the structure, operation and importance of tourism industry in country development and relates with tourism business
2

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Explains and interprets culture, history, religion, art, geography way of thinking and way of life the various civilizations who lived in Turkey.
1

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Plans a tour program considering the travel purpose, the type and the characteristics of the touristic region in accordance with the theoretical knowledge gained in the field of Tourism Guidance and discusses the functioning.
1
2
Underlines the importance of professional development by following scientific and current developments in the fields of tourism, art and archeology, and acts defensive attitude and behavior towards the necessity of lifelong learning.
0

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Analyzes numerical and statistical data and results in accordance with ethical values for current practices in the field of tourism .
1
2
Knows and applies the legal regulations related to tourism field, tourist guidance professional law and professional organizations.
1

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
By taking leadership role in tour groups; administers the tour program and solves possible problems during the tour.
1

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Uses the skills of explaining and presenting Turkey's and other regions natural and cultural assets that have, ancient city, ruins and historical artefacts and architectural art, culture, cuisine, folklore, flora and fauna features of regions etc.
0

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Shows the communication skill and presentation skill effectively in written and verbal and expresse his / her professional knowledge accurately and effectively.
1
2
Shows reading, writing, comprehension, speaking and writing skills in English and in a second foreign language (Arabic, Russian, Chinese).)
0

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Uses knowledge and competences related to preparation, implementation and supervision of a tour.
1
2
By using the personality traits that have social skills required by the Tourism Guidance profession; arranges projects, organizations and activities with sustainable, societal and social content specific to the field.
1
3
Shows a sensitive attitude towards the negative effects of tourism on the physical and social environment, acts with the consciousness of preserving abstract and concrete cultural assets
3

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 10 4 40
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 3 3
Preparation for the Final Exam 5 3 15
Mid-Term Exam 1 3 3
Preparation for the Mid-Term Exam 5 5 25
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 36 0 128
Total Workload of the Course Unit 128
Workload (h) / 25.5 5
ECTS Credits allocated for the Course Unit 5,0