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CREW RESOURCE MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
HYM312 CREW RESOURCE MANAGEMENT 5 3 3 5

GENERAL INFORMATION

Language of Instruction : Turkish
Level of the Course Unit : BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course : Elective
Mode of Delivery of the Course Unit -
Coordinator of the Course Unit Assist.Prof. SEDA MUMLU KARANFİL
Instructor(s) of the Course Unit Assist.Prof. SEDA MUMLU KARANFİL
Course Prerequisite No

OBJECTIVES AND CONTENTS

Objectives of the Course Unit: This course aims to examine the knowledge required to function as an active member of a professional flight crew, the development of CRM training programs and the measures to be taken against crew faults.
Contents of the Course Unit: Contents of the course include the subjects such as principles and history of team resource management, decision making in aviation, teamwork in aviation, teamwork and leadership in aviation, automation and its effects on human, stress management in aviation, threats in aviation and fault management, tracking in aviation, importance of CRM training, importance of implementation of CRM training: airplane crashes and incidents, development, evolution and current status of EASA policies, and the relationship of EASA policies with CRM education.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

Identify the concepts related to team resource management.
Explain the historical development of team resource management practices.
Classify applications related to stress management in aviation.
Interpret the relation of EASA policies and applications with CRM.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 READING Principles and history of team resource management Lecture, Question and Answer, Discussion
2 READING Decision making in aviation Lecture, Question and Answer, Discussion
3 READING Teamwork in aviation Lecture, Question and Answer, Discussion
4 READING Teamwork and leadership in aviation Lecture, Question and Answer, Discussion
5 READING Automation and its effects on human Lecture, Question and Answer, Discussion
6 READING Stress management in aviation Lecture, Question and Answer, Discussion
7 READING Threats in aviation and fault management Lecture, Question and Answer, Discussion
8 - MID-TERM EXAM -
9 READING Threats in aviation and fault management Lecture, Question and Answer, Discussion
10 READING Tracking in aviation Lecture, Question and Answer, Discussion
11 READING Importance of CRM training Lecture, Question and Answer, Discussion
12 READING Importance of implementation of CRM training: airplane crashes and incidents - I Lecture, Question and Answer, Discussion
13 READING Importance of implementation of CRM training: airplane crashes and incidents – II Lecture, Question and Answer, Discussion
14 READING Development, evolution and current status of EASA policies Lecture, Question and Answer, Discussion
15 READING The relationship of EASA policies with CRM education Lecture, Question and Answer, Discussion
16 - FINAL EXAM -
17 - FINAL EXAM -

SOURCE MATERIALS & RECOMMENDED READING

Terzioglu M. (2010), Ekip Kaynak Yonetimi, Istanbul: Cinius Publications
Wiener, E. L., Kanki, B. G., & Helmreich, R. L. (Eds.). (2010). Crew resource management. Academic Press.
Kanki, B. G., Anca, J., & Chidester, T. R. (Eds.). (2019). Crew resource management. Academic Press.
LeSage, P., Dyar, J., & Evans, B. (2010). Crew resource management: Principles and practice. Jones & Bartlett Learning.

ASSESSMENT

Assessment & Grading of In-Term Activities Number of Activities Degree of Contribution (%) Description
Level of Contribution
0 1 2 3 4 5

CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES

KNOWLEDGE

Theoretical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Explain the historical development process of Aviation Management
1
2
Use computer programs related to Aviation Transportation
0
3
Define basic concepts related with aviation management.
4

KNOWLEDGE

Factual

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
3
2
Classify the relationship between the basic functions of the business and the interactions between these functions.
1
3
Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
3
4
Explain the concepts of entrepreneurship and innovation with the field.
1

SKILLS

Cognitive

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Manage operational activities related to the airline.
4
2
Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.
1

SKILLS

Practical

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Prepare written agreements with relevant institutions in accordance with the legislation.
4
2
Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
5
3
Cooperate with stakeholders related to air transport.
5
4
Develop the modern techniques and tools necessary for applications related to the field.
4
5
Manage all phases from planning to implementation of aviation operations as a member of a team.
2

OCCUPATIONAL

Autonomy & Responsibility

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Execute a study in his/her field independently.
4
2
Decide as an individual or a team member to solve the problems encountered in applications related to the field.
4

OCCUPATIONAL

Learning to Learn

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Evaluate advanced knowledge and skills in his/her field with a critical approach.
1
2
Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.
2

OCCUPATIONAL

Communication & Social

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Communicate with people and institutions related to the field in writing and verbally.
4
2
Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
2
3
Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.
3

OCCUPATIONAL

Occupational and/or Vocational

Programme Learning Outcomes Level of Contribution
0 1 2 3 4 5
1
Manage airports and terminal operations efficiently using aviation and business information.
4

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT

Workload for Learning & Teaching Activities

Type of the Learning Activites Learning Activities (# of week) Duration (hours, h) Workload (h)
Lecture & In-Class Activities 14 3 42
Preliminary & Further Study 13 2 26
Land Surveying 0 0 0
Group Work 0 0 0
Laboratory 0 0 0
Reading 0 0 0
Assignment (Homework) 0 0 0
Project Work 0 0 0
Seminar 0 0 0
Internship 0 0 0
Technical Visit 0 0 0
Web Based Learning 0 0 0
Implementation/Application/Practice 0 0 0
Practice at a workplace 0 0 0
Occupational Activity 0 0 0
Social Activity 0 0 0
Thesis Work 0 0 0
Field Study 0 0 0
Report Writing 0 0 0
Final Exam 1 1 1
Preparation for the Final Exam 2 15 30
Mid-Term Exam 1 1 1
Preparation for the Mid-Term Exam 2 13 26
Short Exam 0 0 0
Preparation for the Short Exam 0 0 0
TOTAL 33 0 126
Total Workload of the Course Unit 126
Workload (h) / 25.5 4,9
ECTS Credits allocated for the Course Unit 5,0