CRISIS MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HRY311	CRISIS MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of the course is to give information about crisis communication and the practices that must be done during the crisis.
Contents of the Course Unit:	The content of the course includes the stages of crisis management, relations with the media, possible crisis types and strategies to be implemented.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
By the end of this course, students will be able to explain the stages and effects of the crisis period by explaining the concept of crisis management.
By the end of this course, students will be able to analyze crisis management practices, pre- and post-crisis crisis management, and monitor the crisis response process in this direction.
By the end of this course, students will be able to predict possible crises by designing a possible crisis plan.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Overview the subjects and introduction to the course: Crisis phenomenon.	-
2	-	The definition, features and phases of crisis.	-
3	-	Crisis management and crisis scenarios.	-
4	-	The process of crisis management.	-
5	-	Communication before, during and after crisis.	-
6	-	Public relations plan in crisis management.	-
7	-	Target group in crisis communication.	-
8	-	The types of crisis in terms of reason of occurrence and their effects	-
9	-	Presentations on the types of crisis	-
10	-	MID-TERM EXAM	-
11	-	Crisis management and the role of cultural differences in crisis communication.	-
12	-	Preparing a crisis plan and relations with media.	-
13	-	To determine a strategy for in-house crisis.	-
14	-	To determine a strategy in the crisis that that are originated from outside of the corporation.	-
15	-	Examples of crisis from the world and Turkey.	-
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Aksu, Metin; Kriz yönetimi, Kum Saati Yayınlar, İstanbul, 2010.
Narbay, Mine Şimşek; Kriz iletişimi, Nobel Yayın Dağıtım, Ankara, 2006.
Kadıbeşegil, Salim; Şimdi Stratejik İletişim Zamanı, Mediacat Kitapları, İstanbul, 2009.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Define basic concepts related with logistics.	0
2	Relate the information on economy and sustainability with the field.	0

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the planning and implementation process in logistics operations.	0
2	Relate the theoretical and practical knowledge in the field with International Trade, Business and Economics.	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Generate a solution for the problems encountered in logistics activities					4
2	Apply analytical methods and modeling techniques in logistics planning processes	0

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use the theoretical and practical knowledge about the field within the framework of logistics operations.	0
2	Prepare visual report, presentation and project in English and Turkish about logistics activities.	0

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Decide the follow-up and control processes of logistics operations.				3
2	Perform as a leader or a team member and complete the tasks assigned to him/her in the team regarding the planning and implementation of logistic activities.	0
3	Prepare the logistic projects.			2

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Research on scientific, sectoral developments and innovations related to the field.	0
2	Gain the basic knowledge necessary for the planning process of logistics activities and human resources performance management.	0

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Follow national and international sectoral practices and arrange projects and organizations related to logistics area including sustainability, environmental awareness and energy efficiency elements.			2
2	Cooperate to bring innovative ideas to the stakeholders in the sector using logistics-related databases, information and communication technologies.	0

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply knowledge and skills related to his / her field by taking into account his legal, social and ethical responsibilities.	0
2	Decide on the necessary planning and regulations regarding his/her field by considering the legal aspects of logistics applications.	0

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	2	28
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	2	2	4
Assignment (Homework)	2	10	20
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	2	3	6
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	15	15
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	10	10
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	38	0	127