PASSENGER SERVICES COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| HYM309 |
PASSENGER SERVICES |
5 |
3 |
3 |
5 |
SOURCE MATERIALS & RECOMMENDED READING |
| Introduction to Airline Ground Service (Colin C. Law- Mary R. Doerflein) |
| Yolcu Hizmetleri( Sivil Havacilik Genel Mudurlugu) http://web.shgm.gov.tr/documents/sivilhavacilik/files/pdf/kurumsal/yayinlar/yolcu_hizmetleri_06.02.2014.pdf |
| Mahan Air Ground Operations Manual (Sara Mojavezi) |
| www.turkishairlines.com |