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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
AVM410 TICKETING AND RESERVATION 5 3 3 5

Objectives and Contents

Objectives: The aim of this course is to teach the Galileo system, which is the international reservation system used in travel agencies, in practice.
Content: Airline reservation entries, PNR creation, mandatory entries, non-mandatory entries, special request entries, changes on the PNR, divide, queue, e-mail entries, automatic pricing, ticket rules.