1 |
Preliminary |
General Information about Course |
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2 |
Preliminary |
Introduction to theoretical conceptualizations of crisis communication, crisis management, risk communication, risk management and risk perception. |
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3 |
Preliminary |
Proactive and reactive crisis communication. Crisis typologies and stages of crisis. Stages of crisis communication. |
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4 |
Preliminary |
Relationship between crisis and corporate reputation. |
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5 |
Preliminary |
Target group in crisis management. |
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6 |
Preliminary |
Crisis management and problem management. What are the differences? |
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7 |
Preliminary |
Preparing a crisis management plan. |
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8 |
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MID-TERM EXAM |
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9 |
Preliminary |
Preparation of crisis management strategic plan. |
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10 |
Preliminary |
Communication with the press in crisis communication. |
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11 |
Preliminary |
New media and crisis management. |
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12 |
Preliminary |
Communication strategies and mistakes in the crisis. The role of the media in global crises and crisis news coverage in the media. |
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13 |
Preliminary |
Proactive crisis strategies. |
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14 |
Preliminary |
Proactive crisis strategies. |
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15 |
Preliminary |
Reactive Crisis strategy solution proposal |
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16 |
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FINAL EXAM |
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17 |
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FINAL EXAM |
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