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TICKETING AND RESERVATION COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
AVM410 TICKETING AND RESERVATION 5 3 3 5

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY

Week Preparatory Topics(Subjects) Method
1 literature review, presentation General information about central reservation and automation systems Lecture, Question and Answer, Discussion Method
2 literature review, presentation Slot concept in aviation Lecture, Question and Answer, Discussion Method
3 literature review, presentation Finding and decoding codes used in aviation (Decoding-Encoding) hands-on work- applied study
4 literature review, presentation Viewing flight schedules hands-on work- applied study
5 literature review, presentation Reservation creation, mandatory and non-mandatory entries hands-on work- applied study
6 literature review, presentation Special request entries (OSI-SSR) hands-on work- applied study
7 literature review, presentation View created reservation, add or remove segments, change status hands-on work- applied study
8 - MID-TERM EXAM -
9 literature review, presentation Making changes to a reservation hands-on work- applied study
10 literature review, presentation Checking ticket rules hands-on work- applied study
11 literature review, presentation Fee loading, fee rules hands-on work- applied study
12 literature review, presentation Making changes to a ticket hands-on work- applied study
13 literature review, presentation Reservation division, queue and e-mail operations hands-on work- applied study
14 literature review, presentation Applied sample solutions hands-on work- applied study
15 literature review, presentation Applied sample solutions hands-on work- applied study
16 - FINAL EXAM -
17 - FINAL EXAM -