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ISTANBUL GELİŞİM UNIVERSITY INFORMATION SYSTEM

QUALITY MANAGEMENT IN HEALTH INSTITUTIONS COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
SYY344 QUALITY MANAGEMENT IN HEALTH INSTITUTIONS 6 3 3 4

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week Preparatory Topics(Subjects) Method
1 Review, Individual Research, Web Based Research Introduction, General Information, Time Management Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
2 Review, Individual Research, Web Based Research What is Quality? History, Total Quality Management Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
3 Review, Individual Research, Web Based Research Quality and Leadership Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
4 Review, Individual Research, Web Based Research Self-Respect - Ethics Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
5 Review, Individual Research, Web Based Research Process (process) Management Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
6 Review, Individual Research, Web Based Research Total Quality Management in Healthcare Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
7 Review, Individual Research, Web Based Research Customer Satisfaction in Health Institutions Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
8 - MID-TERM EXAM -
9 Review, Individual Research, Web Based Research Quality Measurement in Health Institutions Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
10 Review, Individual Research, Web Based Research Official Correspondence Rules Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
11 Review, Individual Research, Web Based Research Teamwork in Health Institutions Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
12 Review, Individual Research, Web Based Research Continuous Quality Improvement in Healthcare Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
13 Review, Individual Research, Web Based Research Patient rights Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
14 Review, Individual Research, Web Based Research Accreditation Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
15 Review, Individual Research, Web Based Research An overview Lecture, question-answer, discussion, brainstorming, problem solving, observation, case study method.
16 - FINAL EXAM -
17 - FINAL EXAM -