TR EN

SOCIAL WORK INTERVIEW PRINCIPLES AND TECHNIQUES COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SHY245E	SOCIAL WORK INTERVIEW PRINCIPLES AND TECHNIQUES	3	3	3	6

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature Review	Defining and Characterizing the Social Work Interview The Interview Process Defining the Interview and Distinguishing an Interview from a Conversation Defining the Social Work Interview Alternatives to and Modifications of the Interview	Discussion, Lecture
2	Literature Review	The Interview as Communication Defining Communication and Its Essential Elements Metacommunication Sequential Steps in the Process of Communication Feedback Understanding the Message	Discussion, Lecture
3	Literature Review	Listening and Silence as Interview Techniques Hearing Versus Listening Conditions for Good Listening Relating Listening to the Interview Social Listening Versus Interview Listening The Value of Knowledge for Listening Guidelines for Listening	Discussion, Lecture
4	Literature Review	Nonverbal Communication Sources of Nonverbal Communication Significance of Nonverbal Communication for Interviewing Process Considerations Nonverbal Communication Problems	Discussion, Lecture
5	Literature Review	Establishing a Relationship Defining the Relationship The Significance of a Positive Relationship The Empirical Confirmation of Relationship’s Significance Developing a Positive Relationship	Discussion, Lecture
6	Literature Review	SEQUENTIAL PHASES IN THE INTERVIEW PROCESS AND ASSOCIATED TECHNIQUES The Introductory Phase The Interviewee’s Background Becoming a Social Work Interviewee Selecting and Locating an Agency The Interviewers’ Preparations Nonagency Settings The Start of the Interview	Discussion, Lecture
7	Literature Review	The Problem Exploration Phase The Meaning and Sequence of Techniques Attending Behaviors and Minimal Encouragements Paraphrasing Reflection Summarizing Transitions Reaching for Feelings Discouraging Expression of Feelings Assessment	Discussion, Lecture
8	-	MID-TERM EXAM	-
9	Literature Review	The Developmental Phase: Problem-Solving Interventions Clarification Interpretation Confrontation Self-Disclosure Sharing Information Giving Bad News	Discussion, Lecture
10	Literature Review	The Developmental Phase: More Problem-Solving Interventions Support and Reassurance Advice Silence Humor: An Interview Intervention Figures of Speech Environmental Modification Integration of Interviewing Skills	Discussion, Lecture
11	Literature Review	The Developmental Phase: Questioning Techniques Question Objectives General Classifications: Open and Closed Questions Other Dimensions Probing Questions Formulation and Phrasing: Some Common Errors Additional Guidelines for Formulating Questions Interviewers’ Preparation for Asking Questions	Discussion, Lecture
12	Literature Review	Termination and Evaluation Termination Techniques Summary and Postinterview Conversation	Discussion, Lecture
13	Literature Review	Cross-Cultural Interviewing Racial/Ethnic Minority Differences Self-Awareness: Racial/Ethnic Minority Differences Knowledge: Racial/Ethnic Minority Differences Skills: Racial/Ethnic Minority Differences	Discussion, Lecture
14	Literature Review	Problematic Interviews Involuntary Interviewees The Child Sexual Abuse Interview	Discussion, Lecture
15	Literature Review	The Competent Interviewer Personality Attributes Need for Knowledge Resolving Antithetical Demands	Discussion, Lecture
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-