SOCIAL WORK INTERVIEW PRINCIPLES AND TECHNIQUES PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SHY245E	SOCIAL WORK INTERVIEW PRINCIPLES AND TECHNIQUES	3	3	3	6

GENERAL INFORMATION
Language of Instruction :	English
Level of the Course Unit :	, TYY: + , EQF-LLL: , QF-EHEA:
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	It is aimed to gain knowledge and skills to define the functions of social work as a discipline and profession, to recognize the roles and functions of interview techniques in social work.
Contents of the Course Unit:	The importance of interviewing in social work, interview principles and techniques, ending the interview, meeting with multicultural groups

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Defines the meeting within the scope of social work.
Explain the techniques used in the interview.
Makes the examination of special groups.
Explains interviewing techniques with multicultural groups.
Makes within the scope of social work.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature Review	Defining and Characterizing the Social Work Interview The Interview Process Defining the Interview and Distinguishing an Interview from a Conversation Defining the Social Work Interview Alternatives to and Modifications of the Interview	Discussion, Lecture
2	Literature Review	The Interview as Communication Defining Communication and Its Essential Elements Metacommunication Sequential Steps in the Process of Communication Feedback Understanding the Message	Discussion, Lecture
3	Literature Review	Listening and Silence as Interview Techniques Hearing Versus Listening Conditions for Good Listening Relating Listening to the Interview Social Listening Versus Interview Listening The Value of Knowledge for Listening Guidelines for Listening	Discussion, Lecture
4	Literature Review	Nonverbal Communication Sources of Nonverbal Communication Significance of Nonverbal Communication for Interviewing Process Considerations Nonverbal Communication Problems	Discussion, Lecture
5	Literature Review	Establishing a Relationship Defining the Relationship The Significance of a Positive Relationship The Empirical Confirmation of Relationship’s Significance Developing a Positive Relationship	Discussion, Lecture
6	Literature Review	SEQUENTIAL PHASES IN THE INTERVIEW PROCESS AND ASSOCIATED TECHNIQUES The Introductory Phase The Interviewee’s Background Becoming a Social Work Interviewee Selecting and Locating an Agency The Interviewers’ Preparations Nonagency Settings The Start of the Interview	Discussion, Lecture
7	Literature Review	The Problem Exploration Phase The Meaning and Sequence of Techniques Attending Behaviors and Minimal Encouragements Paraphrasing Reflection Summarizing Transitions Reaching for Feelings Discouraging Expression of Feelings Assessment	Discussion, Lecture
8	-	MID-TERM EXAM	-
9	Literature Review	The Developmental Phase: Problem-Solving Interventions Clarification Interpretation Confrontation Self-Disclosure Sharing Information Giving Bad News	Discussion, Lecture
10	Literature Review	The Developmental Phase: More Problem-Solving Interventions Support and Reassurance Advice Silence Humor: An Interview Intervention Figures of Speech Environmental Modification Integration of Interviewing Skills	Discussion, Lecture
11	Literature Review	The Developmental Phase: Questioning Techniques Question Objectives General Classifications: Open and Closed Questions Other Dimensions Probing Questions Formulation and Phrasing: Some Common Errors Additional Guidelines for Formulating Questions Interviewers’ Preparation for Asking Questions	Discussion, Lecture
12	Literature Review	Termination and Evaluation Termination Techniques Summary and Postinterview Conversation	Discussion, Lecture
13	Literature Review	Cross-Cultural Interviewing Racial/Ethnic Minority Differences Self-Awareness: Racial/Ethnic Minority Differences Knowledge: Racial/Ethnic Minority Differences Skills: Racial/Ethnic Minority Differences	Discussion, Lecture
14	Literature Review	Problematic Interviews Involuntary Interviewees The Child Sexual Abuse Interview	Discussion, Lecture
15	Literature Review	The Competent Interviewer Personality Attributes Need for Knowledge Resolving Antithetical Demands	Discussion, Lecture
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Alfred Kadushin and Goldie Kadushin (2013): THE SOCIAL WORK INTERVIEW FIFTH EDITION, Columbia University Press
Social Work Interview techniques and Principles Pamela Trevithick (2005): Social Work Skills- A Practice Handbook. Open University Press

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she has the advanced theoretical and practical knowledge supported by books including main and current knowledge on social work's field, practical tools, multimedia educational tools and other supported resources.
2	He/she has the knowledge to evaluate the nature, source, accuracy, reliability and validity of the information.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she has the knowledge to attain scientific information, track current literature, evaluate and execute datas about social work.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can interpret and evaluate scientifically proven datas by using his/her advanced knowledge and skills on social work, he/she can identify the problems, analyze them, and solve them with the aid of researches and evidences based his/her professional ethical norms, by sharing the knowledge and being an excellent member of a team.
2	He/she can use the information technologies about social work and its relevant field.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can train individuals, families and society by using his/her advanced theoretical and practical knowledge on social work studies.
2	He/she can find solutions to its field based problems by using scientific datas/evidences.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can perform a study independently and take responsibility bycooperating with other groups of professions via using his/her advanced knowledge on social work.
2	He/she can have responsibility as an individual and as a team worker in order to solve the encountered and unforeseen problems during the practices of social work.
3	He/she can arrange and manage events relevant to the improvement of employees under his/her responsibility, then he/she can evaluate them.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can evaluatecritically the advanced knowledge and skills on social work.
2	He/she shows that he/she is open to progress and internalized life long learning permanently.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can inform people and institutions relevant to social work by citing his/her suggestions about solutions both written and orally, and he/she can listen the requests and expectancies of those contacts.
2	He/she can share his/her thoughts about topics relevant to social work with professionals and non-professionals whom he/she cooperates by supporting his/her suggestions about solutions with quantitative and qualitative datas.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	He/she can gather, interpret, and execute information about social work's field, and cooperate with people from other relevant disciplines in order to announce the information gathered by paying attention to social, cultural and ethical norms.
2	As an individual, he/she acts proper to his/her duty, rights and responsibilities relevant to laws, regulations, legislation and ethical rules.
3	He/she can be a role model to his/her colleagues and to the society via his/her professional identity.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	0	0	0
Preliminary & Further Study	0	0	0
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	0	0	0
Preparation for the Final Exam	0	0	0
Mid-Term Exam	0	0	0
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	0	0	0