PASSENGER AND GROUND SERVICES COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SHE159	PASSENGER AND GROUND SERVICES	1	2	2	4

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Teamwork skills						5
2	Ability to identify and solve problems in professional practice					4

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Awareness of professional ethics and responsibility						5
2	Ability to use theoretical knowledge in practice	0

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Ability to understand, adopt and apply social cultural and social responsibilities				3
2	Ability to manage a process to meet requirements					4

SKILLS
Practical
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	The awareness of the necessity of lifelong learning and the ability to realize it				3
2	To be able to have knowledge about sectoral problems						5

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Ability to understand and apply professional legislation						5
2	Ability to communicate in a foreign language						5

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Ability to use information and communication technology tools and other professional tools and techniques					4
2	Ability to plan and implement professional processes						5

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Ability to communicate effectively					4
2	Professional self-confidence skills						5

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contrıbution
		0	1	2	3	4	5
1	Entrepreneurship skills					4