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ISTANBUL GELİŞİM UNIVERSITY INFORMATION SYSTEM

PASSENGER AND GROUND SERVICES COURSE IDENTIFICATION AND APPLICATION INFORMATION

Code Name of the Course Unit Semester In-Class Hours (T+P) Credit ECTS Credit
SHE159 PASSENGER AND GROUND SERVICES 1 2 2 4

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week Preparatory Topics(Subjects) Method
1 Reading the related book section Passenger Services Concept: Regulations and documents related to passenger services Lecture, question and answer, discussion method
2 Reading the related book section International aviation organizations, terms / abbreviations used in aviation, Lecture, question and answer, discussion method
3 Reading the related book section Points on the journey, Waypoints Lecture, question and answer, discussion method
4 Reading the related book section Flight acceptance process (check-in) and type of check-in Lecture, question and answer, discussion method
5 Reading the related book section Travel Documents: Ticket, Flight Coupon, Other Documents Lecture, question and answer, discussion method
6 Reading the related book section Boarding (Passenger aircraft receiving phase) Lecture, question and answer, discussion method
7 Reading the related book section Flight issues Lecture, question and answer, discussion method
8 - MID-TERM EXAM -
9 Reading the related book section Trip types, passenger who need special services Lecture, question and answer, discussion method
10 Reading the related book section Potentially dangerous passengers, other passengers requiring special services Lecture, question and answer, discussion method
11 Reading the related book section Baggage Procedures:types of baggage, baggage acceptance Lecture, question and answer, discussion method
12 Reading the related book section Rules for cabin baggage, Excess baggage transactions Lecture, question and answer, discussion method
13 Reading the related book section Delayed, damaged and lost baggage transactions Lecture, question and answer, discussion method
14 Reading the related book section Live animal reception Lecture, question and answer, discussion method
15 Reading the related book section Incoming-Outgoing Passenger Operations Lecture, question and answer, discussion method
16 - FINAL EXAM -
17 - FINAL EXAM -