PASSENGER SERVICES COURSE IDENTIFICATION AND APPLICATION INFORMATION
| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| AVM309 |
PASSENGER SERVICES |
5 |
3 |
3 |
5 |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Identify the terms related to passenger services. |
| Explain the content and functions of documents used in passenger services. |
| Identify the third party organisations and service relations at the airport at basic level. |
| Explain passenger entrance and exit procedures to the airport and the plane. |
| Learn problem solving, information and orientation techniques. |