| Explain the role and basic responsibilities of human resources management. |
| Define the steps in human resources planning process |
| Define effective staff recruitment steps. |
| Define the employee selection process |
| Describe problems in job interviews and ways to correct them. |
| Explain the purpose and content of the employee handbook. |
| Explain the purpose of the performance evaluation system and the steps in the evaluation process. |
| Explain the main payment, premiums and different types of payments as parts of a schedule of salaries |