Students will be able to interpret basic quality concepts, the development of qualifications, dimensions and elements, and define the quality of the business that they are working with. |
Students will be able to interpret quality masters and their contributions to quality and discuss their teachings. |
Students will be able to classify and apply the principles of Total Quality Management. |
Students will be able to define the quality responsibilities of departments in the organization. |
Students will be able to apply Total Quality Management according to the application steps. |
Students will be able to calculate the quality cost. |
Students will be able to calculate the EFQM Excellence Model and Self-Assessment. |