| Code |
Name of the Course Unit |
Semester |
In-Class Hours (T+P) |
Credit |
ECTS Credit |
| IBY304 |
TOTAL QUALITY MANAGEMENT |
3 |
3 |
3 |
5 |
GENERAL INFORMATION |
| Language of Instruction : |
Turkish |
| Level of the Course Unit : |
BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
| Type of the Course : |
Elective |
| Mode of Delivery of the Course Unit |
- |
| Coordinator of the Course Unit |
Assoc.Prof. İLKE CİRİTCİ |
| Instructor(s) of the Course Unit |
|
| Course Prerequisite |
No |
OBJECTIVES AND CONTENTS |
| Objectives of the Course Unit: |
To give students the understanding of Total Quality Management (TQM) and teach them to implement it in a company. |
| Contents of the Course Unit: |
Competition and quality concepts, history of quality, quality gurus, philosophy and principles of TQM, quality culture in companies, and responsibilities in activities, continuous improvement (kaizen), Quality costs, suppliers in TQM, EFQM excellence model, self-assessment, TS-EN-ISO 9000:2008 Quality Management Systems. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
| Students will be able to interpret basic quality concepts, the development of qualifications, dimensions and elements, and define the quality of the business that they are working with. |
| Students will be able to interpret quality masters and their contributions to quality and discuss their teachings. |
| Students will be able to classify and apply the principles of Total Quality Management. |
| Students will be able to define the quality responsibilities of departments in the organization. |
| Students will be able to apply Total Quality Management according to the application steps. |
| Students will be able to calculate the quality cost. |
| Students will be able to calculate the EFQM Excellence Model and Self-Assessment. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
| Week |
Preparatory |
Topics(Subjects) |
Method |
| 1 |
- |
Concept and definition of Quality,historical development of quality. |
- |
| 2 |
- |
Quality gurus. |
- |
| 3 |
- |
Definition and principles of Total Quality Management (TQM) (process approach). |
- |
| 4 |
- |
Principles of TQM, (Continuous improvement (Kaizen)) |
- |
| 5 |
- |
Principles of TQM (Leadership, total participation). |
- |
| 6 |
- |
Principles of TQM ( Suppliers and cooperation, customer-driven quality). |
- |
| 7 |
- |
Quality culture in organizations. |
- |
| 8 |
- |
MID-TERM EXAM |
- |
| 9 |
- |
The duties and responsibilities in organization |
- |
| 10 |
- |
TQM implementation steps |
- |
| 11 |
- |
Cost of no-quality. |
- |
| 12 |
- |
Comparison traditional quality approach and otal quality management |
- |
| 13 |
- |
Definition, kinds and importance of standard. ISO 9000:2008 Quality Management System Standartı. |
- |
| 14 |
- |
TS-EN-ISO 9000:2000 documentation examples. |
- |
| 15 |
- |
EFQM excellence model and self-assessment |
- |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |
SOURCE MATERIALS & RECOMMENDED READING |
| Boran, Semra, Toplam Kalite Yönetimi |
| KAVRAKOĞLU, İbrahim,Toplam Kalite Yönetimi, Kalder Yayını, 1996. |
ASSESSMENT |
| Assessment & Grading of In-Term Activities |
Number of Activities |
Degree of Contribution (%) |
Description |
| Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
CONTRIBUTION OF THE COURSE UNIT TO THE PROGRAMME LEARNING OUTCOMES
KNOWLEDGE |
Theoretical |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
The students is able to implement the knowledge gained during the course to their working areas.
|
0 |
|
|
|
|
|
KNOWLEDGE |
Factual |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They are able to assess and interpreter the environmental data for designing building by using advance skills and knowledge gained during the architectural education.
|
0 |
|
|
|
|
|
SKILLS |
Cognitive |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
The students are able to have detail information regarding real life, experience and systems by focusing on the discipline of architecture.
|
|
1 |
|
|
|
|
SKILLS |
Practical |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They have the knowledge and concepts on the history of art, aesthetic, the skill of CAD use and cultural infrastructure.
|
0 |
|
|
|
|
|
OCCUPATIONAL |
Autonomy & Responsibility |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They are able to have planning and management skills under a group responsibility.
|
0 |
|
|
|
|
|
| 2 |
The students are able to gain the life-time learning skill that is the crucial part of the discipline of architecture
|
|
|
|
3 |
|
|
| 3 |
They are able to know how to deal with their learning needs in the educational life and after.
|
|
|
2 |
|
|
|
OCCUPATIONAL |
Learning to Learn |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They consider the ethical issues strictly in case of collecting data, interpretation of the data, producing the projects and the phase of implementation in the field of architecture.
|
|
|
2 |
|
|
|
| 2 |
They have sufficient awareness regarding environmental protection and occupational health and safety issues and also they consider risk management and responsibility issues.
|
0 |
|
|
|
|
|
OCCUPATIONAL |
Communication & Social |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They are able to transfer or share their comments and/or critiques regarding the architectural projects and problems with certain methods such as written, oral or other presentation techniques. They are also able to inform individuals or institutions in the field of architecture.
|
0 |
|
|
|
|
|
| 2 |
They are able to share their thoughts and suggestions by supporting them with numerical and qualitative manner in the architectural field with the specialists or not.
|
0 |
|
|
|
|
|
| 3 |
They are able to produce social responsibility projects and activities regarding social environment and they are also able to take active roles.
|
0 |
|
|
|
|
|
| 4 |
They are able to use of communication and information technologies effectively and efficiently in the field of architecture.
|
0 |
|
|
|
|
|
OCCUPATIONAL |
Occupational and/or Vocational |
|
Programme Learning Outcomes |
Level of Contribution |
| 0 |
1 |
2 |
3 |
4 |
5 |
| 1 |
They are able to work independently in the field of architecture and its production areas.
|
0 |
|
|
|
|
|
| 2 |
They are able to take responsibilities in the field of architectural productions in order to solve unpredictable problems and issues.
|
0 |
|
|
|
|
|
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
Workload for Learning & Teaching Activities |
| Type of the Learning Activites |
Learning Activities (# of week) |
Duration (hours, h) |
Workload (h) |
| Lecture & In-Class Activities |
14 |
3 |
42 |
| Preliminary & Further Study |
14 |
2 |
28 |
| Land Surveying |
0 |
0 |
0 |
| Group Work |
1 |
20 |
20 |
| Laboratory |
0 |
0 |
0 |
| Reading |
0 |
0 |
0 |
| Assignment (Homework) |
0 |
0 |
0 |
| Project Work |
0 |
0 |
0 |
| Seminar |
0 |
0 |
0 |
| Internship |
0 |
0 |
0 |
| Technical Visit |
0 |
0 |
0 |
| Web Based Learning |
0 |
0 |
0 |
| Implementation/Application/Practice |
0 |
0 |
0 |
| Practice at a workplace |
0 |
0 |
0 |
| Occupational Activity |
0 |
0 |
0 |
| Social Activity |
0 |
0 |
0 |
| Thesis Work |
0 |
0 |
0 |
| Field Study |
0 |
0 |
0 |
| Report Writing |
0 |
0 |
0 |
| Final Exam |
1 |
1 |
1 |
| Preparation for the Final Exam |
1 |
20 |
20 |
| Mid-Term Exam |
1 |
1 |
1 |
| Preparation for the Mid-Term Exam |
1 |
15 |
15 |
| Short Exam |
0 |
0 |
0 |
| Preparation for the Short Exam |
0 |
0 |
0 |
| TOTAL |
33 |
0 |
127 |
|
Total Workload of the Course Unit |
127 |
|
|
Workload (h) / 25.5 |
5 |
|
|
ECTS Credits allocated for the Course Unit |
5,0 |
|