| • Talking about job descriptions • Presenting your ideas |
| • Giving and asking for opinions • Agreeing and disagreeing • Market research terms • Asking questions • Writing reports |
| • Writing emails • Writing a positioning strategy • Giving a presentation |
| • Discussing an ad campaign • Giving feedback |
| • Telephoning – getting through • Writing to the customer (direct mailing) |
| • Getting customer quotes • Writing press releases • Writing a holiday letter |
| • The language of trade fairs • Socializing • Reporting on a trade fair visit |