GROUND HANDLING PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
AVM103	GROUND HANDLING	1	3	3	4

GENERAL INFORMATION
Language of Instruction :	English
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. SEDA MUMLU KARANFİL
Instructor(s) of the Course Unit	Assist.Prof. OLCAY ÖLÇEN
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	The aim of this course is to provide students with the knowledge needed to work in a variety of ground handling roles within the aviation industry. It covers a variety of topics, including airport operations, security procedures, aircraft handling, and passenger services. The overall goal is to prepare students for careers in ground handling, ramp handling, customer service, and other related roles.
Contents of the Course Unit:	The course will cover such as; airport operations, airside safety, ground handling roles, aircraft handling and servicing, aircraft marshalling and communication, cargo and baggage handling, load control and planning, emergency response, IATA standards and procedures, aircraft de-icing and anti-icing procedures, ground servicing equipment and customer service. In addition, students will be provided with practical knowledge through activities such as inviting industry experts to the course and organizing airport technical tours.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Airport Operations (airport layouts, airside roadways and communication	-
2	-	Airside Safety (aircraft danger zones, airside risks, and health and safety requirements)	-
3	-	Ground Handling Roles (ramp handling, baggage handling, and cargo handling)	-
4	-	IATA Standards and Procedures (IATA Airport Handling Manual and other IATA guidelines).	-
5	-	Aircraft Handling and Servicing (turnaround procedures, common sources of delays, and methods to avoid delays)	-
6	-	Aircraft Marshalling and Communication (how to communicate effectively with pilots and guide aircraft on the ground)	-
7	-	Cargo and Baggage Handling (loading and unloading of cargo and baggage, and coordination with baggage handling system)	-
8	-	Cargo and Baggage Handling (loading and unloading of cargo and baggage, and coordination with baggage handling system)	-
9	-	Load Control and Planning (aircraft weight and balance, and the process of loading and distributing cargo and baggage)	-
10	-	MID-TERM EXAM	-
11	-	Aircraft De-icing and Anti-icing (aircraft de-icing and anti-icing procedures and standards)	-
12	-	Emergency Response (emergency procedures and how to respond to incidents on the ramp)	-
13	-	Ground Servicing Equipment (GSE): the operation and maintenance of GSE.	-
14	-	Customer Service (how to interact with passengers, handle queries, and provide excellent customer service)	-
15	-	General Evaluation and Current Developments in the Industry	-
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method
Mid-Term Exam	1	50		Classical Exam
Final Exam	1	50		Classical Exam
TOTAL	2	100

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain the historical development process of Aviation Management.
2	Use computer programs related to Aviation Transportation.
3	Define basic concepts related with aviation management.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate the information and facts in the field with other social sciences such as law, sociology, philosophy and history.
2	Classify the relationship between the basic functions of the business and the interactions between these functions.
3	Apply knowledge and skills related to his / her field by considering the legal aspect of occupational health and safety.
4	Explain the concepts of entrepreneurship and innovation with the field.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage operational activities related to the airline.
2	Gain lifelong learning skills and use knowledge of the field in the business life with the awareness of social responsibility.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Prepare written agreements with relevant institutions in accordance with the legislation.
2	Perform the theoretical and practical knowledge related to the field with appropriate analytical methods and modeling techniques in business life.
3	Manage all phases from planning to implementation of aviation operations as a member of a team.
4	Cooperate with stakeholders related to air transport.
5	Develop the modern techniques and tools necessary for applications related to the field.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Execute a study in his/her field independently.
2	Decide as an individual or a team member to solve the problems encountered in applications related to the field.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Evaluate advanced knowledge and skills in his/her field with a critical approach.
2	Apply activities to improve his/her performance and his / her responsibility in line with the learning objectives by determining the learning needs.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Communicate with people and institutions related to the field in writing and verbally.
2	Explain his/her thoughts on the issues related to the field and suggestions for solutions to the problems by the related departments by using supporting quantitative and qualitative data.
3	Organize projects and activities for the social environment with social responsibility consciousness and to be able to apply those.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Manage airports and terminal operations efficiently using aviation and business information.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	4	52
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	3	1	3
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	1	2
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	34	0	101