GROUND HANDLING MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
HYM320	GROUND HANDLING MANAGEMENT	5	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. GÜLŞEN FİLAZOĞLU ÇOKLUK
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.
Contents of the Course Unit:	This course aims to introduce the ground services department, the practices, the equipment used and the issued to be considered. To explain the terms and concepts related to ground services. To introduce national and international civil aviation organizations and to explain the relationship between these organizations and ground services department. To explain the transportation and classification of hazardous substances by airline and the issues to be considered. To explain the importance of Ramp/Apron safety and security. To be informed about the national and international regulations about ground services.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
Describe the ground services department and its practises.
Describe the tasks carried out by the passenger services, departure, cargo and ramp department and the equipment used by them.
Describe the national and international civil aviation institutions and legislation.
Describe national and international legislation.

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Literature review, Reading the relevant chapter in the coursebook	Introducing ground services; passenger services, departure, cargo and ramp department	Lecture, Question and Answer, Demonstration
2	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Check-in and Boarding	Lecture, Question and Answer, Demonstration
3	Literature review, Reading the relevant chapter in the coursebook	Defining passenger department and duties; Arrival and Lost property	Lecture, Question and Answer, Demonstration
4	Literature review, Reading the relevant chapter in the coursebook	Departure department and defining duties	Lecture, Question and Answer, Demonstration
5	Literature review, Reading the relevant chapter in the coursebook	Cargo department and defining duties	Lecture, Question and Answer, Demonstration
6	Literature review, Reading the relevant chapter in the coursebook	Ramp department, defining duties and equipment used there	Lecture, Question and Answer, Demonstration
7	Literature review, Reading the relevant chapter in the coursebook	Introducing national and international civil aviation companies	Lecture, Question and Answer, Demonstration
8	-	MID-TERM EXAM	-
9	Literature review, Reading the relevant chapter in the coursebook	Introducing hazardous materials and classifications	Lecture, Question and Answer, Demonstration
10	Literature review, Reading the relevant chapter in the coursebook	Defining messages used in ground services	Lecture, Question and Answer, Demonstration
11	Literature review, Reading the relevant chapter in the coursebook	Defining the structure of airplane and main components; Body, wing, tail, Motor, undercarriages and APU	Lecture, Question and Answer, Demonstration
12	Literature review, Reading the relevant chapter in the coursebook	Defining weight and equilibrium terms	Lecture, Question and Answer, Demonstration
13	Literature review, Reading the relevant chapter in the coursebook	Defining loading types	Lecture, Question and Answer, Demonstration
14	Literature review, Reading the relevant chapter in the coursebook	Defining Air Traffic Rights	Lecture, Question and Answer, Demonstration
15	Literature review, Reading the relevant chapter in the coursebook	General Revision	Lecture, Question and Answer, Demonstration
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Antonin Kazda and Robert E. Caves, “Airport Design and Operation”, 2015 Emerald Group Publishing Limited
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yolcu Hizmetleri”, Pegem Akademi Publications, 2013
Sivil Havacilik Genel Mudurlugu Yayinlari, “Yuk Kontrolu ve Haberlesme”, Pegem Akademi Publications, 2015
IATA Ground Operations Manual (IGOM) -https://www.iata.org/en/publications/store/iata-ground-operations-manual/

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Use knowledge sources consisting of the most effective methods and up-to-date information, implementation of tools and materials about psychology and supporting disciplinaries. (Blooms 3)
2	Determine problems in the field of psychology and solve them. (Blooms 3)

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Discriminate between normal and abnormal behaviours. (Blooms 2)
2	Interpret psychology researches and report on them. (Blooms 3)

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Relate between psychology and other social sciences on relations. (Blooms 4)

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Apply psychological tests. (Blooms 3)
2	Integrate knowledge and skills gained on the theories of contemporary psychology in the phases of helping individuals. (Blooms 6)
3	Conduct several experiments in the field of psychology. (Blooms 6)

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Collaborate with relevant organizations and individuals on the field studies. (Blooms 6)

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Integrate developments in the field of psychology to the existing knowledge. (Blooms 6)
2	Scientifically analyse human behaviours. (Blooms 4)

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Explain knowledge and ideas gained in the field fluently and apprehensibly in a written way and verbally. (Blooms 2)
2	Recognize individual, national and universal effects of problems in the field of psychology. (Blooms 2)

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Integrate computer software and hardware and statistics in the field of psychology to their studies. (Blooms 6)
2	Survey developments in informatics and communication technologies. (Blooms 4)
3	Support social projects in the field of psychology. (Blooms 5)

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	13	2	26
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	0	0	0
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	2	15	30
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	2	13	26
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	33	0	126