Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
---|---|---|---|---|---|
TUR424 | HOTEL MANAGEMENT | 5 | 3 | 3 | 5 |
GENERAL INFORMATION |
|
---|---|
Language of Instruction : | Turkish |
Level of the Course Unit : | BACHELOR'S DEGREE, TYY: + 6.Level, EQF-LLL: 6.Level, QF-EHEA: First Cycle |
Type of the Course : | Elective |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | Assist.Prof. GÜLŞEN FİLAZOĞLU ÇOKLUK |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
|
---|---|
Objectives of the Course Unit: | To learn the historical development of hotel management, to know the general characteristics of hotel businesses, to understand the operation of management organization activities in hotel businesses and to have information about the current situation of modern hotel management. |
Contents of the Course Unit: | This course includes the functions of the accommodation sector in the tourism industry, types of accommodation businesses, basic functions such as management-organization, financing, accounting, service operations and marketing in hotel businesses, classification of hotel businesses, departments of hotel businesses. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
---|
Explain the place and importance of hotel management in tourism industry. |
Know the historical development of hotel management and defines the characteristics of hotel management. |
Classify hotel business according to the features. |
Demonstrate organizational skills in hotel business. |
List the departments of hotel businesses, the duties and responsibilities of departments. |
Demonstrate the ability to form the organizational structure of a hotel business. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
|||
---|---|---|---|
Week | Preparatory | Topics(Subjects) | Method |
1 | Literature Search, Presentation | The structure of the tourism industry and the place of the accommodation sector in the tourism industry | Expression , Question-Respond, Discussion |
2 | Literature Search, Presentation | Classification of tourism businesses | Expression , Question-Respond, Discussion |
3 | Literature Search, Presentation | Historical development of accommodation businesses | Expression , Question-Respond, Discussion |
4 | Literature Search, Presentation | Classification of accommodation businesses | Expression , Question-Respond, Discussion |
5 | Literature Search, Presentation | Location selection in hotel businesses | Expression , Question-Respond, Discussion |
6 | Literature Search, Presentation | Management and management functions | Expression , Question-Respond, Discussion |
7 | Literature Search, Presentation | Management in hotel businesses | Expression , Question-Respond, Discussion |
8 | - | MID-TERM EXAM | - |
9 | Literature Search, Presentation | Organization in hotel business | Expression , Question-Respond, Discussion |
10 | Literature Search, Presentation | Departments of hotel businesses | Expression , Question-Respond, Discussion |
11 | Literature Search, Presentation | Front Office and Housekeeping Functions | Expression , Question-Respond, Discussion |
12 | Literature Search, Presentation | Food and beverage function | Expression , Question-Respond, Discussion |
13 | Literature Search, Presentation | Hotel management and information technology | Expression , Question-Respond, Discussion |
14 | Literature Search, Presentation | Case studies and solutions in hotels businesses | Expression , Question-Respond, Discussion |
15 | Literature Search, Presentation | Case studies and solutions in hotel businesses | Expression , Question-Respond, Discussion |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
---|
Batman, O. (2015). Otel İsletmelerinin Yonetimi, Degisim Publications. |
Akoğlan Kozak, M. (2016). Otel İsletmeciligi, Detay Publications. |
Negi, J. (1997). Professional Hotel Management, S. Chand Publishing. |
ASSESSMENT |
|||
---|---|---|---|
Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
---|---|---|---|---|---|
0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
|||||||
---|---|---|---|---|---|---|---|
Theoretical |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Use knowledge sources consisting of the most effective methods and up-to-date information, implementation of tools and materials about psychology and supporting disciplinaries.
(Blooms 3)
|
||||||
2 |
Determine problems in the field of psychology and solve them. (Blooms 3)
|
KNOWLEDGE |
|||||||
---|---|---|---|---|---|---|---|
Factual |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Discriminate between normal and abnormal behaviours. (Blooms 2)
|
||||||
2 |
Interpret psychology researches and report on them. (Blooms 3)
|
SKILLS |
|||||||
---|---|---|---|---|---|---|---|
Cognitive |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Relate between psychology and other social sciences on relations. (Blooms 4)
|
SKILLS |
|||||||
---|---|---|---|---|---|---|---|
Practical |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Apply psychological tests. (Blooms 3)
|
||||||
2 |
Integrate knowledge and skills gained on the theories of contemporary psychology in the phases of helping individuals. (Blooms 6)
|
||||||
3 |
Conduct several experiments in the field of psychology. (Blooms 6)
|
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Autonomy & Responsibility |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Collaborate with relevant organizations and individuals on the field studies. (Blooms 6)
|
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Learning to Learn |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Integrate developments in the field of psychology to the existing knowledge.
(Blooms 6)
|
||||||
2 |
Scientifically analyse human behaviours. (Blooms 4)
|
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Communication & Social |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Explain knowledge and ideas gained in the field fluently and apprehensibly in a written way and verbally. (Blooms 2)
|
||||||
2 |
Recognize individual, national and universal effects of problems in the field of psychology. (Blooms 2)
|
OCCUPATIONAL |
|||||||
---|---|---|---|---|---|---|---|
Occupational and/or Vocational |
|||||||
Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
Integrate computer software and hardware and statistics in the field of psychology to their studies. (Blooms 6)
|
||||||
2 |
Survey developments in informatics and communication technologies. (Blooms 4)
|
||||||
3 |
Support social projects in the field of psychology. (Blooms 5)
|
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
|||
---|---|---|---|
Workload for Learning & Teaching Activities |
|||
Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 10 | 4 | 40 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 0 | 0 | 0 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 3 | 3 |
Preparation for the Final Exam | 5 | 3 | 15 |
Mid-Term Exam | 1 | 3 | 3 |
Preparation for the Mid-Term Exam | 5 | 5 | 25 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 36 | 0 | 128 |
Total Workload of the Course Unit | 128 | ||
Workload (h) / 25.5 | 5 | ||
ECTS Credits allocated for the Course Unit | 5,0 |