FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
TKY101	FUNDAMENTALS OF TOTAL QUALITY MANAGEMENT	4	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Lecturer ORKUN ÖZSAVANER
Instructor(s) of the Course Unit
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	Laying the foundation for quality awareness and quality management techniques in students by emphasizing the importance of quality with respect to competition in today’s changing conditions.
Contents of the Course Unit:	Quality concept in businesses and practices concerning quality management.

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
1-Students gain the ability to better understand quality-related problems in businesses 2-Students gain the ability to find effective solutions with the help of quality management techniques 3-Students know the importance of quality for management 4-Students know the importance of quality in providing competitive advantage for the organizations

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Quality and its Characteristics	-
2	-	Total Quality Management	-
3	-	Total Quality Management and Business Strategy	-
4	-	Human Factor in Total Quality Management	-
5	-	Human Resource – Quality Relations	-
6	-	Teamwork and Quality Control Circles	-
7	-	Team Circles – Teamwork	-
8	-	MID-TERM EXAM	-
9	-	Planning, Organization and Control in Total Quality Management	-
10	-	Motivation, Award and Recognition	-
11	-	Employee Involvement	-
12	-	Total Quality Management and Reengineering	-
13	-	Training in Total Quality Management	-
14	-	Quality Assurance Systems	-
15	-	Quality Assurance Systems	-
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Halis, Muhsin (2016). Toplam Kalite Yönetimi ISO 9000 Kalite Yönetim Sistemleri, Ankara: Seçkin Yayıncılık Kıngır, Said ( 2013 ). Toplam Kalite Yönetimi, Ankara: Nobel Akademik Yayıncılık

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Recognize the components of the material used in aircraft.
2	Aircraft mechanical and electrical systems / components recognize the working principles.
3	Knows characteristics and the impact on the atmosphere and changes in atmospheric air.
4	Recognizes airline documents used for aircraft maintenance and navigation.
5	The formation of the lift in aircraft flight and knows the theory.
6	Located in piston-engined aircraft will have information about propellers.
7	Have knowledge about maintenance of gas turbines and reciprocating engine aircraft.

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Aviation-related basic principles, rules and laws to know, understand and apply.
2	Fundamental scientific issues to know, interpret and use as needed.
3	Know the basic issues related to the manufacture of aircraft and apply.
4	Related to aircraft manufacturing team, recognition and use of tools and machinery.
5	Know the basic issues related to aircraft maintenance and repair and apply.
6	In terms of aircraft maintenance and repair knows the human factor and error prevention methods.

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Data collected in the evaluation and interpretation of fault and has knowledge in aircraft maintenance.
2	Know about the standards in the maintenance and repair of aircraft and has the ability to apply.
3	About the aircraft encountered a fault condition can be assessed and solutions according to the manual.
4	Know the location and operation of an aircraft cockpit display.
5	Aircraft-air, air-to-ground communication method knows and systems.
6	Recognize materials used in aircraft.
7	Used in aircraft instrument / tool and knows merge elements.

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	To do research, prepare reports and to make a presentation.
2	Of all types of mechanical and electronic problems that may occur in an aircraft shall determine the objective and subjective, definitions and reports.
3	Aircraft maintenance, technological tools for repair and testing (measurement, and control instruments testers) use.
4	Instruments used in aircraft maintenance and repair teams available.
5	Know combining elements used in aircraft and apply it.
6	Propeller maintenance, operation, storage and protection of know-related applications.

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Aircraft-related knowledge and skills, technological advances also tells people and groups that serve to clearly and teamwork.
2	Identifies issues related to unforeseen work related to aircraft and look for solutions.
3	Team workers have the knowledge and skills to carry out activities within the area of ​​responsibility.
4	Technically gain proficiency in their original thinking.
5	Know basic scientific issues, has the ability to interpret and use them as needed.

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Engine types and aircraft used in the operation, knows the principles and engine parts.
2	Aircraft, systems and sub-systems functions and working principles have knowledge in their fields.
3	Using 2D and 3D computer programs related to the profession knows sufficient.
4	General computer knowledge will have to use Word, Excel, Power Point programs adequately know.
5	To do research, know to prepare reports and make presentations ability.

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Effective visual, oral and written communication skills to be able to have.
2	The universality of social rights, social justice, quality culture, professional ethics, have sufficient awareness of the preservation of cultural values ​​and the environment.
3	Has the analytical thinking and problem solving skills.
4	Issues related to the field of occupational safety, health and environmental protection has the knowledge and awareness.

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	With basic computer knowledge, has unskilled to use software and hardware required by the profession.
2	In accordance with the objectives of the aircraft can repair the fault and has the ability.
3	Aircraft maintenance and repair manual for reading, understanding and practical skills has.
4	Constantly renews itself with developments in science and technology.

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	4	12	48
Land Surveying	0	0	0
Group Work	1	3	3
Laboratory	0	0	0
Reading	1	3	3
Assignment (Homework)	3	9	27
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	0	0	0
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	25	0	125