QUALITY ASSUARANCE AND STANDARDS PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
MYP212	QUALITY ASSUARANCE AND STANDARDS	3	3	3	5

GENERAL INFORMATION
Language of Instruction :	Turkish
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Elective
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Assist.Prof. EKREM SÜZEN
Instructor(s) of the Course Unit	Assist.Prof. FATMA ULUTÜRK
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:	This course aims to teach to competence the implementation of quality management systems
Contents of the Course Unit:	The competence and the implementation of quality management systems

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)
An understanding of the quality management system
To apply quality standards
Implement the methods of statistical quality control

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	-	Quality Concept	-
2	-	Quality Concept	-
3	-	Standard and Standardization	-
4	-	Management Quality and Standards	-
5	-	Quality models	-
6	-	Strategic management	-
7	-	Strategic management	-
8	-	MID-TERM EXAM	-
9	-	Process management system	-
10	-	Resource Management System	-
11	-	EFQM Excellence Model	-
12	-	Quality management	-
13	-	Sampling methods	-
14	-	Control diagrams	-
15	-	statistical methods	-
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING
Çetin, C. and Arslan, M.L. (2017). Total quality Management. İstanbul: Beta Printing Publishing Distribution Co.
Halis, M. (2013). Total quality Management. Ankara: Seçkin Publishing.
Lightning, M. (2007). Total quality Management. Istanbul: Alfa Publications.

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	General concepts in the field of Civil Aviation Administration defines / explains.				3
2	Civil Aviation Management program located in the terminology defines / explains.					4
3	Civil Air Transportation Management identifies the computer programs used in the field.					4
4	Civil Aviation Management concept explains the historical process of the past to the present.					4
5	Understands basic functions of business relationships between. Cross-functional relationships and interactions classify and explain.					4

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Makes/explains conceptual definitions about the field.						5
2	Defines/explains aviation terminology.						5
3	Uses computerized support systems.					4
4	Knows/explains the historical development of the aviation industry.					4
5	Have knowledge of business functions, uses information in business life.					4

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	with the relevant institutions in the field of Civil Aviation Administration (Airline companies, handling companies, etc.) makes written agreement in accordance with legislation.					4
2	Civil Aviation Administration in the field of communications, information storage and have stored the information for the purpose it uses computer programs.					4
3	Life-long learning skills, gaining knowledge about the field, uses awareness of social responsibility in business.					4
4	Civil Aviation Administration of the knowledge gained in the field, and with people who are experts, with effective presentation and language skills to express share.					4
5	evaluating business applications of existing applications, adaptation to changing environmental conditions to ensure that develops new proposals with interdisciplinary comparisons. take responsibility; develop entrepreneurial competencies individually or as a team member.						5

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Knows the relevant regulations and directives in the field, makes appropriate correspondence.						5
2	Uses computer software/programs used in the related field.					4
3	Gains lifelong learning skills/uses information in business life.						5
4	Gains the skill of explaining the information learned about the aviation industry to others.						5
5	Interprets, evaluates and analyzes business practices.						5

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Space-related activities encountered in applications in the execution of complex and unpredictable individual or as a team member takes responsibility.						5
2	related to the field of advanced study is conducted independently.						5
3	Responsibility of employees under development in the framework of a project plan and manage activities for.						5
4	bringing innovation to the field of information, thoughts, practices or technologies in the implementation of the risks and take responsibility.					4
5	Personal, professional, and / or study evaluates the risks and opportunities related to the field; knowledge and skills, social / cultural / economic value and high thinking / approach / technology / product takes responsibility for the conversion; develop entrepreneurial competencies individually or as a team member.					4

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	acquired in the field of advanced knowledge and skills to critically evaluate.					4
2	determine the learning needs; under his responsibility in accordance with the learning objectives and plan activities for improving the performance of individuals and manages.						5

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Space-related issues and institutions shall inform the person concerned; ideas and proposals for solutions to the problems of written and oral.					4
2	Space-related issues thoughts and suggestions for solutions to problems by supporting qualitative and quantitative data with experts and people who do not share it.					4
3	The main language at least at the general level C1 of the European Language Portfolio uses.						5
4	a foreign language (English) European Language Portfolio B1 at least in the general level of knowledge in the field using monitors and communicates with colleagues.						5
5	European Computer Driving License, with advanced skills in using a computer is defined and to the extent required by the field of information and communication technologies are used.					4
6	the social environment with social responsibility and organizes activities for the project and will implement them.						5

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	related to the field of data collection, interpretation and dissemination stages of implementation and results of the social, scientific, cultural and act in accordance with ethical values​​.						5
2	social rights, social justice, quality and cultural values, preservation of culture, environmental protection, occupational health and safety issues are conscious enough.						5

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	3	42
Preliminary & Further Study	14	3	42
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	14	3	42
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	1	2	2
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	1	2	2
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	46	0	132