Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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ISL406 | AUDIT | 8 | 3 | 3 | 5 |
GENERAL INFORMATION |
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Language of Instruction : | Turkish |
Level of the Course Unit : | , TYY: + , EQF-LLL: , QF-EHEA: |
Type of the Course : | Compulsory |
Mode of Delivery of the Course Unit | - |
Coordinator of the Course Unit | |
Instructor(s) of the Course Unit | |
Course Prerequisite | No |
OBJECTIVES AND CONTENTS |
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Objectives of the Course Unit: | It is aimed to gain knowledge about the quality audits of health institutions, to measure, to improve the service quality and to provide quality awareness. |
Contents of the Course Unit: | Quality concept in health services, quality characteristics, quality control, quality assurance and systems, total quality management. |
KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to) |
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Examine quality assurance and systems. |
Explain the types of quality and the factors affecting quality. |
Explains the restructuring of processes. |
Compare quality improvement techniques. |
Arrange the plan required for internal and external audit. |
Measures the prepared processes through internal and external audit. |
Evaluates quality improvement activities. |
WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY |
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Week | Preparatory | Topics(Subjects) | Method |
1 | Literature Review, Individual Research. | Quality Concept and Elements, Definition and types of auditing | Lecture, Discussion |
2 | Literature Review, Individual Research. | Generally Accepted Auditing Standards | Lecture, Discussion |
3 | Literature Review, Individual Research. | Targets of auditing | Lecture, Discussion, Individual study, Case study |
4 | Literature Review, Individual Research. | Auditing process | Lecture, Discussion, Individual study, Case study |
5 | Literature Review, Individual Research. | Auditing planning | Lecture, Discussion, Individual study, Case study |
6 | Literature Review, Individual Research. | Auditing risk and importance | Lecture, Discussion |
7 | Literature Review, Individual Research. | Quality Assurance Systems and Certification,, Process Management System | Lecture, Discussion, Individual study, Case study |
8 | - | MID-TERM EXAM | - |
9 | Literature Review, Individual Research. | Total Quality Management Practices and Awards in Different Countries | Lecture, Discussion, Individual study, Case study |
10 | Literature Review, Individual Research. | Internal Audit and Standards | Lecture, Discussion, Individual study, Case study |
11 | Literature Review, Individual Research. | Internal Audit and Standards | Lecture, Discussion, Individual study, Case study |
12 | Literature Review, Individual Research. | The Place of Internal Audit in Total Quality Management | Lecture, Discussion, Individual study, Case study |
13 | Literature Review, Individual Research. | Internal Audit Plan | Lecture, Discussion, Individual study, Case study |
14 | Literature Review, Individual Research. | External Audit | Lecture, Discussion, Individual study, Case study |
15 | Literature Review, Individual Research. | Internal Audit and External Audit Practices in Turkey | Lecture, Discussion, Individual study, Case study |
16 | - | FINAL EXAM | - |
17 | - | FINAL EXAM | - |
SOURCE MATERIALS & RECOMMENDED READING |
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Kelly, Diane L. (2003). Applying Quality Management in Health Care, Health Administration Press |
Maşrap,A. (2014) Sağlık İşletmelerinde Kalite, Sağlıkta Kaliteşim Sistemi ve Sağlıkta Mükemmellikte Süreklilik. İstanbul:Beta Basım A.Ş. |
Kaya, S. (2005). Sağlık Hizmetlerinde Sürekli Kalite İyileştirme. Ankara: Pelikan Yayıncılık Ltd. |
Kavuncubaşı, Ş, Yıldırım, S . (2010), Hastane ve Sağlık Kurumları Yönetimi, Ankara:Siyasal Kitabevi |
Top, S. (2009). Toplam Kalite Yönetimi Bağlamında Sürekli İyileştirme Anlayışı. İstanbul: Beta Basım A.Ş. |
ASSESSMENT |
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Assessment & Grading of In-Term Activities | Number of Activities | Degree of Contribution (%) | Description |
Level of Contribution | |||||
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0 | 1 | 2 | 3 | 4 | 5 |
KNOWLEDGE |
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Theoretical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she has the advanced theoretical and practical knowledge supported by books including main and current knowledge on Health Care Management's field, practical tools, multimedia educational tools and other supported resources.
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5 |
KNOWLEDGE |
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Factual |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she has the knowledge to attain scientific information, track current literature, evaluate and execute datas about Health Care Management.
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5 |
SKILLS |
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Cognitive |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she can interpret and evaluate scientifically proven datas by using his/her advanced knowledge and skills on Health Care Management, he/she can identify the problems, analyze them, and solve them with the aid of researches and evidences based his/her professional ethical norms, by sharing the knowledge and being an excellent member of a team.
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5 |
SKILLS |
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Practical |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
e/she can train individuals, families and society by using his/her advanced theoretical and practical knowledge on Health Care Management studies.
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5 |
OCCUPATIONAL |
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Autonomy & Responsibility |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she can perform a study independently and take responsibility bycooperating with other groups of professions via using his/her advanced knowledge on Health Care Management.
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5 |
OCCUPATIONAL |
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Learning to Learn |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she can evaluatecritically the advanced knowledge and skills on Health Care Management.
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5 |
OCCUPATIONAL |
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Communication & Social |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she can inform people and institutions relevant to Health Care Management by citing his/her suggestions about solutions both written and orally, and he/she can listen the requests and expectancies of those contacts.
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4 |
OCCUPATIONAL |
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Occupational and/or Vocational |
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Programme Learning Outcomes | Level of Contribution | ||||||
0 | 1 | 2 | 3 | 4 | 5 | ||
1 |
He/she can gather, interpret, and execute information about Health Care Management field, and cooperate with people from other relevant disciplines in order to announce the information gathered by paying attention to social, cultural and ethical norms.
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4 |
WORKLOAD & ECTS CREDITS OF THE COURSE UNIT |
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Workload for Learning & Teaching Activities |
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Type of the Learning Activites | Learning Activities (# of week) | Duration (hours, h) | Workload (h) |
Lecture & In-Class Activities | 14 | 3 | 42 |
Preliminary & Further Study | 14 | 1 | 14 |
Land Surveying | 0 | 0 | 0 |
Group Work | 0 | 0 | 0 |
Laboratory | 0 | 0 | 0 |
Reading | 0 | 0 | 0 |
Assignment (Homework) | 0 | 0 | 0 |
Project Work | 0 | 0 | 0 |
Seminar | 0 | 0 | 0 |
Internship | 0 | 0 | 0 |
Technical Visit | 0 | 0 | 0 |
Web Based Learning | 0 | 0 | 0 |
Implementation/Application/Practice | 2 | 2 | 4 |
Practice at a workplace | 0 | 0 | 0 |
Occupational Activity | 0 | 0 | 0 |
Social Activity | 0 | 0 | 0 |
Thesis Work | 0 | 0 | 0 |
Field Study | 0 | 0 | 0 |
Report Writing | 0 | 0 | 0 |
Final Exam | 1 | 1 | 1 |
Preparation for the Final Exam | 4 | 8 | 32 |
Mid-Term Exam | 1 | 1 | 1 |
Preparation for the Mid-Term Exam | 4 | 8 | 32 |
Short Exam | 0 | 0 | 0 |
Preparation for the Short Exam | 0 | 0 | 0 |
TOTAL | 40 | 0 | 126 |
Total Workload of the Course Unit | 126 | ||
Workload (h) / 25.5 | 4,9 | ||
ECTS Credits allocated for the Course Unit | 5,0 |