Code | Name of the Course Unit | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
---|---|---|---|---|---|
GMY421 | AVIATION QUALITY MANAGEMENT SYSTEM | 5 | 3 | 3 | 5 |
SOURCE MATERIALS & RECOMMENDED READING |
---|
Goetsch L. G., Stanley B. D., Toplam Kalite Yonetimi – Orgutsel Mukemmellik Icin (2013) Nobel |
Goetsch L. G., Stanley B. D., Total Quality Management –Introduction to TQM (2006) Pearson |
Quality Manual, Global Air Services, GR-FTO-002, 2009 |