| 1 |
Written-Visual resources |
Course content and subject: introduction of the course.The concept of quality |
Lecture, Question & Answer |
| 2 |
Research-Homework |
TQM practices and quality pioneers |
Lecture,Question-Answer Evaluation of the previous week |
| 3 |
Written-Visual resources |
Elements of total quality management |
Lecture,Video,Question-Answer |
| 4 |
Research |
Organization of total quality management |
Lecture,Question-Answer Evaluation of the previous week |
| 5 |
Literature review |
Management quality and environmental standards |
Lecture,Video,Question-Answer |
| 6 |
Written-Visual resources |
Quality management system models |
Lecture,Video,Question-Answer |
| 7 |
Literature review |
Change management, total quality management |
Lecture,Question-Answer Evaluation of the previous week |
| 8 |
- |
MID-TERM EXAM |
- |
| 9 |
Written-Visual resources |
Business culture of total quality management |
Lecture,Video,Question-Answer |
| 10 |
Literature review |
Total quality management and teamwork |
Lecture,Question-Answer Evaluation of the previous week |
| 11 |
Research-Homework |
Quality assurance and certification |
Lecture,Video,Question-Answer |
| 12 |
Written-Visual resources |
Total quality management , Quality Costs |
Lecture,Question-Answer Evaluation of the previous week |
| 13 |
Written-Visual resources-Research-Homework |
Total quality management ; EQM model of excellence |
Lecture,Video,Question-Answer |
| 14 |
Literature review |
Obstacles to TQM |
Lecture,Question-Answer Evaluation of the previous week |
| 15 |
Written-Visual resources |
Total quality management , process management system |
Lecture, Question & Answer |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |