1 |
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Introduction to the Course and the Syllabus |
Lecture & Question and Answer & Discussion |
2 |
Reading |
Quality Concept, Development of Quality Concept |
Lecture & Question and Answer & Discussion |
3 |
Reading |
Global Competition and New Management Paradigms |
Lecture & Question and Answer & Discussion |
4 |
Reading |
Total Quality Management Philosophy and Principles |
Lecture & Question and Answer & Discussion |
5 |
Reading |
Total Quality Management Philosophy and Principles and Rise and Instruments of Total Quality Management |
Lecture & Question and Answer & Discussion |
6 |
Reading |
Differences Between Total Quality Management and Classical Management |
Lecture & Question and Answer & Discussion |
7 |
Reading |
Total Quality Management Practices and Elements |
Lecture & Question and Answer & Discussion |
8 |
- |
MID-TERM EXAM |
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9 |
Reading |
Process Management |
Lecture & Question and Answer & Discussion |
10 |
Reading |
Total Quality Management in Public Organizations |
Lecture & Question and Answer & Discussion |
11 |
Reading |
Rise of Total Quality Management Practices in Turkey and the World |
Lecture & Question and Answer & Discussion |
12 |
Reading |
Discussions on Current Quality Management Systems |
Lecture & Question and Answer & Discussion |
13 |
Reading |
Quality Management Systems and Deficiencies of Total Quality Management Systems -I |
Lecture & Question and Answer & Discussion & Research & Group Work |
14 |
Reading |
Quality Management Systems and Deficiencies of Total Quality Management Systems -II |
Lecture & Question and Answer & Discussion & Research & Group Work |
15 |
Reading |
General Evaluation |
Lecture & Question and Answer & Discussion & Research & Group Work |
16 |
- |
FINAL EXAM |
- |
17 |
- |
FINAL EXAM |
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