1 |
Research and reading |
Purpose and operation of the course, Cabin crew duties and responsibilities, uniform rules |
presentation, lecture, question-answer |
2 |
Research and reading |
Points to considered in personal care |
presentation, lecture, question-answer |
3 |
Research and reading |
Image management, components of personal image |
presentation, lecture, question-answer |
4 |
Research and reading |
Types and importance of personal image |
presentation, lecture, question-answer |
5 |
Research and reading |
Body language and communication |
presentation, lecture, question-answer |
6 |
Research and reading |
Body language and communication |
presentation, lecture, question-answer |
7 |
Research and reading |
The importance of effective communication |
presentation, lecture, question-answer |
8 |
- |
MID-TERM EXAM |
- |
9 |
Research and reading |
Uniform rules and apearance |
presentation, lecture, question-answer |
10 |
Research and reading |
Protocol rules |
presentation, lecture, question-answer |
11 |
Research and reading |
Rules of Courtesy and Etiquette |
presentation, lecture, question-answer |
12 |
Research and reading |
Rules of Courtesy and Etiquette |
presentation, lecture, question-answer |
13 |
Research and reading |
The appearance of the cabin crew and the points they need to pay attention to when welcoming passengers |
presentation, lecture, question-answer |
14 |
Research and reading |
The importance of time and non-verbal communication in different culture. |
presentation, lecture, question-answer |
15 |
Research and reading |
summary |
presentation, lecture, question-answer |
16 |
- |
FINAL EXAM |
- |
17 |
- |
FINAL EXAM |
- |