| 1 |
Research and reading |
Purpose and operation of the course, Cabin crew duties and responsibilities, uniform rules |
presentation, lecture, question-answer |
| 2 |
Research and reading |
Points to considered in personal care |
presentation, lecture, question-answer |
| 3 |
Research and reading |
Image management, components of personal image |
presentation, lecture, question-answer |
| 4 |
Research and reading |
Types and importance of personal image |
presentation, lecture, question-answer |
| 5 |
Research and reading |
Body language and communication |
presentation, lecture, question-answer |
| 6 |
Research and reading |
Body language and communication |
presentation, lecture, question-answer |
| 7 |
Research and reading |
The importance of effective communication |
presentation, lecture, question-answer |
| 8 |
Research and reading |
Uniform rules and apearance |
presentation, lecture, question-answer |
| 9 |
Research and reading |
Protocol rules |
presentation, lecture, question-answer |
| 10 |
- |
MID-TERM EXAM |
- |
| 11 |
Research and reading |
Rules of Courtesy and Etiquette |
presentation, lecture, question-answer |
| 12 |
Research and reading |
Rules of Courtesy and Etiquette |
presentation, lecture, question-answer |
| 13 |
Research and reading |
The appearance of the cabin crew and the points they need to pay attention to when welcoming passengers |
presentation, lecture, question-answer |
| 14 |
Research and reading |
The importance of time and non-verbal communication in different culture. |
presentation, lecture, question-answer |
| 15 |
Research and reading |
summary |
presentation, lecture, question-answer |
| 16 |
- |
FINAL EXAM |
- |
| 17 |
- |
FINAL EXAM |
- |