FLIGHT CREW PERSONNEL DUTIES-RESPONSIBILITIES AND PERSONAL CARE-IMAGE MANAGEMENT PROGRAMME COURSE DESCRIPTION

Code	Name of the Course Unit	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
SKE159	FLIGHT CREW PERSONNEL DUTIES-RESPONSIBILITIES AND PERSONAL CARE-IMAGE MANAGEMENT	1	2	2	3

GENERAL INFORMATION
Language of Instruction :	English
Level of the Course Unit :	ASSOCIATE DEGREE, TYY: + 5.Level, EQF-LLL: 5.Level, QF-EHEA: Short Cycle
Type of the Course :	Compulsory
Mode of Delivery of the Course Unit	-
Coordinator of the Course Unit	Lecturer TAHİR GÜRDİL
Instructor(s) of the Course Unit	Assist.Prof. ELÇİN YAKUPOĞLU
Course Prerequisite	No

OBJECTIVES AND CONTENTS
Objectives of the Course Unit:
Contents of the Course Unit:

KEY LEARNING OUTCOMES OF THE COURSE UNIT (On successful completion of this course unit, students/learners will or will be able to)

WEEKLY COURSE CONTENTS AND STUDY MATERIALS FOR PRELIMINARY & FURTHER STUDY
Week	Preparatory	Topics(Subjects)	Method
1	Research and reading	Purpose and operation of the course, Cabin crew duties and responsibilities, uniform rules	presentation, lecture, question-answer
2	Research and reading	Points to considered in personal care	presentation, lecture, question-answer
3	Research and reading	Image management, components of personal image	presentation, lecture, question-answer
4	Research and reading	Types and importance of personal image	presentation, lecture, question-answer
5	Research and reading	Body language and communication	presentation, lecture, question-answer
6	Research and reading	Body language and communication	presentation, lecture, question-answer
7	Research and reading	The importance of effective communication	presentation, lecture, question-answer
8	Research and reading	Uniform rules and apearance	presentation, lecture, question-answer
9	Research and reading	Protocol rules	presentation, lecture, question-answer
10	-	MID-TERM EXAM	-
11	Research and reading	Rules of Courtesy and Etiquette	presentation, lecture, question-answer
12	Research and reading	Rules of Courtesy and Etiquette	presentation, lecture, question-answer
13	Research and reading	The appearance of the cabin crew and the points they need to pay attention to when welcoming passengers	presentation, lecture, question-answer
14	Research and reading	The importance of time and non-verbal communication in different culture.	presentation, lecture, question-answer
15	Research and reading	summary	presentation, lecture, question-answer
16	-	FINAL EXAM	-
17	-	FINAL EXAM	-

SOURCE MATERIALS & RECOMMENDED READING

ASSESSMENT
Assessment & Grading of In-Term Activities	Number of Activities	Degree of Contribution (%)	Description	Examination Method
Mid-Term Exam	1	50		Classical Exam
Final Exam	1	50		Classical Exam
TOTAL	2	100

Level of Contribution
0	1	2	3	4	5

KNOWLEDGE
Theoretical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Ability to teamwork						5
2	Identify vocational problems and resolve them effectively					4
3	Comprehend, appreciate and comply with cultural and social responsibilities				3
4	Develop an awareness for life long learning						5

KNOWLEDGE
Factual
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Comply with occupational ethics and sense of responsibility						5
2	Utilize the theoretical information they have acquired in applications and practices					4

SKILLS
Cognitive
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Ability to have knowledge about sectoral issues.					4
2	Manage a process effectively to meet the demands.				3
3	Within the framework of regulations and procedures for implementation and to find solutions for problems.				3

SKILLS
Practical
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Civil aviation field statistical research skills and the ability to think about, has the ability to foresee the consequences of strategic decisions and develop skills.					4
2	Encountered in practice or as a team member to take responsibility for unforeseen problems					4

OCCUPATIONAL
Autonomy & Responsibility
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Change and innovation are welcome.					4

OCCUPATIONAL
Learning to Learn
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Critically evaluates the acquired knowledge and skills.						5

OCCUPATIONAL
Communication & Social
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	Basic and is dominated by professional English, has the necessary qualifications to use the operating system in an active way for the profession.					4
2	Developments, will be able to follow trends and forecasts. Follow the latest developments related to the field and profession.					4

OCCUPATIONAL
Occupational and/or Vocational
	Programme Learning Outcomes	Level of Contribution
		0	1	2	3	4	5
1	It has the ability to reflect on the ethical and professional responsibilities.						5
2	To analyze information about the area and has the skills to interpret and evaluate.					4

WORKLOAD & ECTS CREDITS OF THE COURSE UNIT
Workload for Learning & Teaching Activities
Type of the Learning Activites	Learning Activities (# of week)	Duration (hours, h)	Workload (h)
Lecture & In-Class Activities	14	2	28
Preliminary & Further Study	14	1	14
Land Surveying	0	0	0
Group Work	0	0	0
Laboratory	0	0	0
Reading	14	2	28
Assignment (Homework)	0	0	0
Project Work	0	0	0
Seminar	0	0	0
Internship	0	0	0
Technical Visit	0	0	0
Web Based Learning	0	0	0
Implementation/Application/Practice	0	0	0
Practice at a workplace	0	0	0
Occupational Activity	0	0	0
Social Activity	0	0	0
Thesis Work	0	0	0
Field Study	0	0	0
Report Writing	0	0	0
Final Exam	1	1	1
Preparation for the Final Exam	0	0	0
Mid-Term Exam	1	1	1
Preparation for the Mid-Term Exam	0	0	0
Short Exam	0	0	0
Preparation for the Short Exam	0	0	0
TOTAL	44	0	72