1 |
Reading the chapter on the subject |
Basic concepts |
Expression
Question answer
Demonstration |
2 |
Reading the chapter on the subject |
Booking methods, implementation activities |
Expression
Question answer
Demonstration |
3 |
Reading the chapter on the subject |
Special requests, baby and children tickets |
Expression
Question answer
Demonstration |
4 |
Reading the chapter on the subject |
Taxes on airline tickets, validity of tickets |
Expression
Question answer
Demonstration |
5 |
Reading the chapter on the subject |
ARNK segment, Void, no-show, rebooking and rerouting rules |
Expression
Question answer
Demonstration |
6 |
Reading the chapter on the subject |
Applications related to Reval process |
Expression
Question answer
Demonstration |
7 |
Reading the chapter on the subject |
Applications related to Reval process |
Expression
Question answer
Demonstration |
8 |
- |
MID-TERM EXAM |
- |
9 |
Reading the chapter on the subject |
PTA,MCO, EMD |
Expression
Question answer
Demonstration |
10 |
Reading the chapter on the subject |
PTA,MCO, EMD |
Expression
Question answer
Demonstration |
11 |
Reading the chapter on the subject |
Rules and applications related to return transactions |
Expression
Question answer
Demonstration |
12 |
Reading the chapter on the subject |
Ticket rights and responsibilities |
Expression
Question answer
Demonstration |
13 |
Reading the chapter on the subject |
International agreements on ticket sales |
Expression
Question answer
Demonstration |
14 |
Reading the chapter on the subject |
Ticket sales principles, customer relations, problem solving techniques |
Expression
Question answer
Demonstration |
15 |
Reading the chapter on the subject |
General repetition |
Expression
Question answer
Demonstration |
16 |
- |
FINAL EXAM |
- |
17 |
- |
FINAL EXAM |
- |